Remote Customer Support Jobs in Latin America

Support an application security program by testing software, assessing security findings, and helping development teams address vulnerabilities. The work covers web applications,…

Deliver full stack features for a US client, taking work from requirements through production in an AI-assisted engineering environment. The role spans Python backend services and…

Lead the people, delivery, and technical direction of a team building a managed change data capture product. The service copies selected database tables to external analytical des…

Lead the people, delivery, and technical direction of a team building a globally distributed real-time service. The product supports low-latency messaging, shared client state, an…

Lead the architecture and hands-on delivery of solutions built on a cloud contact center platform for a dedicated client engagement. The work spans platform strategy, AI capabilit…

Take end-to-end responsibility for a data diode product business serving organizations that need secure data transfer across separated operational and enterprise networks. This ha…

Coordinate delivery of customer projects across brand, design, product, and engineering work. You will guide engagements from scoping and planning through execution and review, ke…

Build and operate a global compliance product as a full-stack product engineer. You’ll work across backend services and a web frontend, help shape product decisions, and guide AI…

Build and ship product features across the full stack, from database design and APIs through the React interface. You will own work in production as part of a small, senior team,…

Lead the design and delivery of dependable data systems that bring complex source data together for analytics and business use. The work spans data modeling, cloud warehousing, pi…

Build trusted relationships with customers using a software platform for financial crime compliance, helping them get value from the product and plan for long-term success. This c…

Lead project managers delivering clinical data and biometrics services across complex clinical trial programs. This role combines people leadership with oversight of high-profile…

Develop and operate software that supports radar systems and the processing of sensor data for space monitoring missions. You’ll work across software, radar, signal processing, in…

Analyze business operations and system needs, then help teams deliver process improvements through technology or operational changes. The role works with a technical product manag…

Build software that helps developers and AI agents work effectively with a broad developer platform. You will own tools such as agent integrations, skills, and a dashboard assista…

Help operate and improve a governed analytics data platform used across business functions. The work spans data models, pipelines, infrastructure, access controls, and reliability…

Build and lead an engineering organization responsible for the integrations, partner platforms, and marketplace that extend a developer backend into the tools teams already use. T…

Advance a next-generation storage engine for PostgreSQL, working across database internals, open-source development, and production operations. The role combines implementing stor…

Lead the engineering teams responsible for a developer platform’s partnerships, integrations, and marketplace. You’ll build this organization as it grows, set its technical direct…

Own product planning and delivery from an established team’s MVP stage through a broader release. This role combines product direction with hands-on project leadership: setting pr…

Build and evolve a wallet SDK, then help product teams integrate it across web, desktop, and mobile applications. The role combines SDK and API development with hands-on integrati…

Own customer implementations of a cyber risk platform from initial onboarding through a working deployment that supports the customer’s business processes. The role combines techn…

Own the product experience of Postgres within a managed developer platform, spanning database versions, upgrades, maintenance, observability, extensions, and security. You will wo…

Help customers plan and deliver projects using communication and automation software, from initial kickoff through launch and ongoing account growth. This associate-level, custome…

Design and configure technical solutions that help customers automate communications and business processes. This early-career, post-sale role combines hands-on implementation wit…

Own the post-sale technical relationship for a focused portfolio of large, complex customer accounts. You will design and implement workflows, AI agents, automations, and data con…

Own the post-sale technical relationship for a portfolio of customers, helping them turn business goals into working communication and automation solutions. You will scope needs,…

Manage customer projects from initial scoping through launch and follow-on work, while owning the broader customer relationship. The portfolio includes large, complex accounts wit…

Own the infrastructure and platform services that support financial transaction processing. The role focuses on dependable operations, clear system and financial observability, st…

Build and operate core backend services that move, record, and settle financial transactions. The work centers on ledgering, orchestration, and settlement integrity, with a strong…

Build end-to-end product features for merchants and operators who need to review financial information and take action. The work covers API design through browser interfaces, with…

Help client solutions leaders operate effectively by preparing polished client and executive materials and keeping cross-functional work moving. This hands-on support role combine…

Investigate complex technical issues for a service that helps customers configure domains, mailboxes, and email-sending integrations. You will work between customer support and en…

Record first-person video of everyday manual work to support an AI training project. The work involves capturing real tasks from a standing or walking perspective using a smartpho…

Build and maintain software that connects marketing platforms and supports automated campaign execution in a global marketing technology initiative. This is a hands-on engineering…

Help business customers resolve product questions and technical issues so they can keep their teams working effectively. You’ll investigate requests, explain product features and…

Guide the direction and delivery of software products for client engagements, translating business needs into clear priorities and work that engineering teams can deliver. The rol…

Install, integrate, test, and maintain satellite gateway infrastructure supporting low-Earth-orbit communications. You will troubleshoot antennas, radio-frequency equipment, frequ…

Design and operate the cloud platform supporting client products during a six-month contract. The work spans infrastructure, deployment automation, observability, performance, cos…

Lead end-to-end design for complex, data-heavy enterprise software during a six-month contract. You’ll work closely with engineers from discovery through delivery, using research,…

Build and maintain the C++ inference layer that enables machine learning models to run efficiently on users’ edge devices. The work focuses on runtime quality: improving startup,…

Build and scale backend services that support a high-volume AI platform, including authentication, streamed responses, billing, webhooks, and agent dispatch. The role focuses on d…

Lead the engineering team responsible for a secure managed-attribution application that runs mainly in on-premises environments, with one cloud-based component. You’ll set technic…

Lead onboarding projects for mid-market hospitality customers, guiding each implementation from the sales handoff through launch, early adoption, and transfer to ongoing account m…

Manage client-facing digital and marketing technology engagements, coordinating delivery teams, staffing, and stakeholder relationships. The work combines workforce coordination w…

Lead a team responsible for delivering and operating a data platform that supports regulatory and compliance workflows. You will turn platform direction and product priorities int…

Provide advanced, hands-on technical support for a technology product, taking escalations that need deeper investigation than routine customer service. You will work with partners…

Lead product work for a growing portfolio of digital wellbeing products, helping people build a better relationship with themselves and support their everyday wellbeing. You’ll wo…