Remote Customer Support Jobs in the United Kingdom

Produce practical research and advice for organizations adopting AI assistants and managing digital workplace platforms. The role combines hands-on technical knowledge with market…

Support an application security program by testing software, assessing security findings, and helping development teams address vulnerabilities. The work covers web applications,…

Lead the people, delivery, and technical direction of a team building a managed change data capture product. The service copies selected database tables to external analytical des…

Lead the people, delivery, and technical direction of a team building a globally distributed real-time service. The product supports low-latency messaging, shared client state, an…

Design and maintain the data architecture that connects organizational data assets, services, and flows. This contractor role provides architectural direction for new initiatives…

Build and improve a business-critical software platform as part of a distributed development team. The work includes creating modules, strengthening security and performance, and…

Own security compliance and data protection for a software platform, keeping audit programs, customer assurance, and privacy processes running throughout the year. As the first de…

Coordinate support for people and organizations responding to fraud, identity theft, or data breaches. You’ll gather and assess incident information, guide customers through avail…

Lead design delivery for complex data center projects, including new builds, customer fit-outs, expansions, and upgrades. You’ll own major systems or project phases with substanti…

Help business customers get lasting value from a SaaS platform for supplier compliance, qualification, safety, and performance management. As an early-career customer success mana…

Own the development of product capabilities for an enterprise SaaS platform, translating customer needs and product strategy into measurable improvements. The role spans discovery…

Build and operate delivery infrastructure for cloud-hosted scientific software. This DevOps role combines AWS and Kubernetes operations with pipeline automation, monitoring, and s…

Lead a team of around 10 customer service agents supporting small business customers. The role focuses on team performance, coaching, engagement, and service quality, while helpin…

Investigate complaints referred to an independent financial dispute-resolution service and analyze the outcomes to identify where customer experiences can improve. You will combin…

Coordinate delivery of customer projects across brand, design, product, and engineering work. You will guide engagements from scoping and planning through execution and review, ke…

Build backend systems that automate how funds are positioned, moved, settled, and safeguarded across financial accounts, providers, and jurisdictions. The work sits within a treas…

Support the rollout and ongoing operation of a large, multi-service data and AI platform. This three-month contract calls for an experienced data engineer who can work across the…

Build and operate a global compliance product as a full-stack product engineer. You’ll work across backend services and a web frontend, help shape product decisions, and guide AI…

Develop and execute partnership programs that expand AI infrastructure through asset-light arrangements. This individual contributor role combines commercial strategy, financial a…

Create polished, narrative-driven long-form video with generative AI, managing the production process from script and visual development through editing and final delivery. The ro…

Provide frontline technical support to customers using a connected operations platform that combines cloud software, hardware devices, and integrations. You’ll investigate routine…

Drive strategic work that improves experiences for customers who may need additional support, including people facing vulnerability, accessibility barriers, exclusion, or bereavem…

Create polished, story-led long-form videos using generative AI, taking each piece from concept and scripting through generation, editing, compositing, and delivery. The work cent…

Lead customer deployments of AI agents and workflow operators in enterprise environments, from kickoff through go-live. You will translate business processes into structured syste…

Build and ship product features across the full stack, from database design and APIs through the React interface. You will own work in production as part of a small, senior team,…

Build trusted relationships with customers using a software platform for financial crime compliance, helping them get value from the product and plan for long-term success. This c…

Own one or more technical product areas across data, AI, digital marketing, and internal business systems. The work spans product discovery, strategy, delivery, launch, and ongoin…

Lead project managers delivering clinical data and biometrics services across complex clinical trial programs. This role combines people leadership with oversight of high-profile…

Lead complex blockchain investigations into transnational criminal organizations, with a focus on drug trafficking proceeds and the networks that move them. This is a senior indiv…

Lead consulting engagements that help law firms improve financial systems, processes, and technology decisions. This director-level role combines executive advising, oversight of…

Develop and operate software that supports radar systems and the processing of sensor data for space monitoring missions. You’ll work across software, radar, signal processing, in…

Analyze business operations and system needs, then help teams deliver process improvements through technology or operational changes. The role works with a technical product manag…

Build software that helps developers and AI agents work effectively with a broad developer platform. You will own tools such as agent integrations, skills, and a dashboard assista…

Lead and develop a customer success team serving enterprise customers across Southern Europe, with particular focus on France and Spain. The team helps customers launch and improv…

Provide responsive support to business customers using a digital marketplace, helping resolve questions and issues related to orders, logistics, and the website. Alongside direct…

Help develop a modern data capability by turning information from across the business into reliable analysis and useful reporting. Working with the data team and colleagues in oth…

Serve as a technical sales partner for a European sales team, helping consumer-facing businesses understand how a software solution can address their operational needs. The role s…

Lead the engineering teams responsible for a developer platform’s partnerships, integrations, and marketplace. You’ll build this organization as it grows, set its technical direct…

Design, deliver, and operate infrastructure for cloud-hosted services in a site reliability engineering role. You’ll help shape how production software is built and deployed, impr…

Investigate and resolve complex technical issues reported by enterprise customers using containerized software products. You will own cases through to resolution, keep customers i…

Set the product direction and lead growth for a newly launched mobile connectivity service. You’ll guide a cross-functional area from strategy through delivery, balancing customer…

Set the strategy and lead growth for a recently launched consumer mobile connectivity product. You’ll connect customer and market insight to business priorities, coordinate severa…

Own product planning and delivery from an established team’s MVP stage through a broader release. This role combines product direction with hands-on project leadership: setting pr…

Take ownership of cloud infrastructure and deployment practices across a product portfolio hosted on AWS. You will establish pipelines and infrastructure practices from an early s…

Build and evolve a wallet SDK, then help product teams integrate it across web, desktop, and mobile applications. The role combines SDK and API development with hands-on integrati…

Start your software engineering career by contributing to a real product that uses AI to help financial advisers automate operational work. You will work across the stack with gui…

Lead engineering for an AI-enabled platform that helps financial advisers automate operational work, including meeting documentation, report preparation, onboarding and client com…

Work at the intersection of customer engineering, product and sales, helping organisations solve observability challenges with a technical monitoring platform. You will guide pros…