Solutions Engineer III

Role overview Serve as a technical sales partner for a European sales team, helping consumer-facing businesses understand how a software solution can address their operational needs. The role spans customer discovery, solution design, demonstrations, sales documentation, and handoff to implementation teams. It is fully remote from the United Kingdom, Italy, or Germany, with frequent travel across Europe.

Responsibilities - Lead discovery with small, mid-sized, and enterprise customers to understand existing processes, requirements, and challenges. - Design and deliver tailored product demonstrations, both remotely and at customer sites. - Translate business needs into scalable solution designs, integration approaches, and technical roadmaps. - Own technical sales materials, including RFP and RFI responses, security questionnaires, and statements of work. - Share customer insights with product and research teams, and support marketing at events, trade shows, and webinars. - Coordinate with customer success teams to ensure clear transitions into onboarding and implementation.

Requirements - At least two years of presales experience with SaaS or enterprise software, or two years of hands-on experience with relevant operational systems in food, beverage, nutrition, consumer goods, or retail. - Strong technical grounding in APIs, integrations, SaaS deployments, and web technologies. - Fluency in English and existing authorization to work in the United Kingdom, Italy, or Germany. - Willingness to travel about 50% of the time across Europe and occasionally to the United States, including overnight stays. - Proficiency with Microsoft 365 applications, including Excel, PowerPoint, and Word.

Nice to have - Professional proficiency in German, Italian, or another European language. - Industry experience in areas such as formulation, quality, regulatory compliance, or supplier management. - Familiarity with AI, especially agent-based AI solutions; a degree in computer science, engineering, or a related field; or experience with product lifecycle, quality, supplier compliance, workflow, or automation platforms.

Benefits and work setup - Fully remote outside of travel, with scheduling coordinated alongside the sales team. - Travel is mainly to customer sites and industry events across the UK and Europe, with occasional US trips for team meetings and workshops.