Senior Director Analyst – Digital Workplace – Digital Workplace AI and Agent Architect

Role overview Produce practical research and advice for organizations adopting AI assistants and managing digital workplace platforms. The role combines hands-on technical knowledge with market analysis and client engagement, helping senior technology leaders make sound choices about architecture, deployment, governance, and operations. It also includes presenting research and recommendations to audiences ranging from individual clients to conference attendees.

Responsibilities - Develop research, predictions, and guidance on enterprise AI assistants, collaboration tools, and digital workplace architecture. - Advise clients on complex technical and organizational challenges through virtual and in-person discussions. - Analyze market developments and turn evidence into clear, defensible recommendations. - Explain technical concepts and research findings to executives, architects, and broader audiences. - Contribute to client engagements, sales support, and speaking events.

Requirements - At least 15 years of relevant industry or field experience and a bachelor’s degree or equivalent experience; a graduate degree is preferred. - Practical experience in a senior technical role such as application, collaboration, content, or workplace architecture. - Deep expertise in at least three relevant areas, such as enterprise collaboration platforms, AI assistant deployment and governance, automation tools, meeting technology, or cloud content governance. - Ability to connect engineering detail with the needs of senior IT architects and business stakeholders. - Strong research, analysis, and synthesis skills, with the ability to support and defend conclusions. - Executive presence, clear communication, strong organization, and the ability to deliver high-quality work to tight deadlines.

Nice to have - Experience with AI assistant governance, low-code automation, multi-tenant collaboration environments, or government cloud deployments. - Knowledge of collaboration platform administration, security, privacy, rollout, onboarding, and training.

Benefits and work setup - The listing describes a hybrid arrangement with flexibility to work virtually when appropriate, alongside competitive compensation and benefits.