Remote Customer Support Jobs

Provide customer support for a live entertainment service, helping customers resolve issues through phone, email, chat, and social channels. Alongside customer cases, the role con…

Provide technical support to customers of a managed WordPress hosting service through live chat. You’ll investigate reported problems, guide customers toward solutions, and coordi…

Support legal professionals and their clients as they learn and use legal practice software, handling customer questions in both French and English. As support expands into a newe…

Provide day-to-day client service support to customers, laboratory colleagues, and sales representatives in a healthcare diagnostics setting. The associate handles customer questi…

Help users resolve questions about a mobile app through written support. This freelance contractor role focuses on timely, accurate email responses, identifying issues that need t…

Provide administrative support for insurance application and claims operations. You’ll handle daily processing tasks, route incoming mail, and help move new business applications…

Help enterprise customers adopt and operate cloud security solutions during cloud transformation programs. As a senior technical advisor, you will work with security, information…

Support employees using workplace tuition assistance as they pursue education goals. This coaching role provides proactive, mostly outbound guidance from program transition throug…

Guide customers using software and analytics solutions, taking ownership of project deliverables and the client relationship. The role combines presenting business insights, coord…

Own post-launch support for SAP Extended Warehouse Management (EWM) deployments, serving as the senior escalation point from initial hypercare through ongoing system sustainment.…

Partner with enterprise customers and internal teams to shape learning and workforce transformation solutions around business goals. The work spans consultative discovery, solutio…

Own the resolution of high-stakes customer issues involving large accounts, complex orders, or significant commercial and operational risk. You’ll coordinate investigations across…

Investigate and resolve complex customer issues affecting transportation management software and related systems. This support role combines hands-on troubleshooting and root-caus…

Support customers as they get professional website and online marketing services up and running. You’ll gather business details, coordinate onboarding, make agreed website edits,…

Support users and business partners of a food-sharing marketplace, helping them resolve issues and get the most from the service. The work spans written, phone, chat, and social c…

Provide first- and second-level operational support for partner and service-provider programs, helping partners, distributors, and internal program teams resolve requests and comp…