Remote Customer Support Jobs in Germany

Support an application security program by testing software, assessing security findings, and helping development teams address vulnerabilities. The work covers web applications,…

Lead the people, delivery, and technical direction of a team building a managed change data capture product. The service copies selected database tables to external analytical des…

Lead the people, delivery, and technical direction of a team building a globally distributed real-time service. The product supports low-latency messaging, shared client state, an…

Deliver regulatory advisory work and help build practical compliance services for digital-asset businesses. You will turn requirements across the EU, UAE, and other jurisdictions…

Support the organizations that implement and provide day-to-day assistance for a business software product. You will guide new partners from initial onboarding through their first…

Join a platform team responsible for improving engineering productivity and the reliability of shared infrastructure. You’ll maintain development and deployment systems, build too…

Lead design delivery for complex data center projects, including new builds, customer fit-outs, expansions, and upgrades. You’ll own major systems or project phases with substanti…

Own the post-sale relationship for enterprise customers, helping them get measurable value from cyber resilience products and services. You’ll act as a trusted technical adviser a…

Build and maintain reliable Rust services at the heart of a system that connects physical meter readings with forecasts and electricity settlement. The work focuses on protocol co…

Lead forecasting work for production, consumption, electricity costs, and battery needs across operating intervals. The role combines improving forecast accuracy with delivering m…

Build and operate a modern data platform, shaping its architecture, pipelines, quality controls, and support for AI and machine learning use cases. The role combines hands-on engi…

Coordinate delivery of customer projects across brand, design, product, and engineering work. You will guide engagements from scoping and planning through execution and review, ke…

Build backend systems that automate how funds are positioned, moved, settled, and safeguarded across financial accounts, providers, and jurisdictions. The work sits within a treas…

Build and operate a global compliance product as a full-stack product engineer. You’ll work across backend services and a web frontend, help shape product decisions, and guide AI…

Develop and execute partnership programs that expand AI infrastructure through asset-light arrangements. This individual contributor role combines commercial strategy, financial a…

Help improve privacy and security protections in a widely used web browser. This senior engineering role spans anti-tracking and threat intelligence features as well as browser-en…

Create cinematic, story-led long-form videos using generative AI, taking projects from scripting and visual generation through editing and final delivery. The work centers on esta…

Create polished, story-led long-form videos using generative AI, taking each piece from concept and scripting through generation, editing, compositing, and delivery. The work cent…

Build and ship product features across the full stack, from database design and APIs through the React interface. You will own work in production as part of a small, senior team,…

Build trusted relationships with customers using a software platform for financial crime compliance, helping them get value from the product and plan for long-term success. This c…

Lead project managers delivering clinical data and biometrics services across complex clinical trial programs. This role combines people leadership with oversight of high-profile…

Lead complex blockchain investigations into transnational criminal organizations, with a focus on drug trafficking proceeds and the networks that move them. This is a senior indiv…

Develop and operate software that supports radar systems and the processing of sensor data for space monitoring missions. You’ll work across software, radar, signal processing, in…

Support customers in getting value from technical products and services by guiding their adoption and ongoing use. This role combines customer success with technical consultation…

Analyze business operations and system needs, then help teams deliver process improvements through technology or operational changes. The role works with a technical product manag…

Build software that helps developers and AI agents work effectively with a broad developer platform. You will own tools such as agent integrations, skills, and a dashboard assista…

Lead and develop a customer success team serving enterprise customers across Southern Europe, with particular focus on France and Spain. The team helps customers launch and improv…

Own the systems and data that help a learning and development team plan, deliver, and evaluate training. You will administer the learning platform, turn participation and skills d…

Lead the engineering teams responsible for a developer platform’s partnerships, integrations, and marketplace. You’ll build this organization as it grows, set its technical direct…

Turn operational challenges into useful production software by working directly with customers and the teams who support them. You’ll own solutions from workflow discovery and pro…

Own product planning and delivery from an established team’s MVP stage through a broader release. This role combines product direction with hands-on project leadership: setting pr…

Build and evolve a wallet SDK, then help product teams integrate it across web, desktop, and mobile applications. The role combines SDK and API development with hands-on integrati…

Build the product layer that turns AI capabilities into dependable, end-to-end workflows in an agent-first communication application. The work spans frontend, backend, and AI inte…

Own the product experience of Postgres within a managed developer platform, spanning database versions, upgrades, maintenance, observability, extensions, and security. You will wo…

Own the infrastructure and platform services that support financial transaction processing. The role focuses on dependable operations, clear system and financial observability, st…

Build and operate core backend services that move, record, and settle financial transactions. The work centers on ledgering, orchestration, and settlement integrity, with a strong…

Build end-to-end product features for merchants and operators who need to review financial information and take action. The work covers API design through browser interfaces, with…

Lead technical integration and launch readiness with mobile network operator partners across African markets. The role spans satellite radio access, core networks, gateways, and b…

Lead a four-person infrastructure team while remaining hands-on, splitting time roughly evenly between engineering and people leadership. The team is modernizing infrastructure by…

Own hands-on application security for an AI-powered consumer platform, helping teams find, understand, and fix vulnerabilities throughout the web application. You’ll set security…

Own application security for a growing AI powered web product, working hands on across code review, vulnerability discovery, and remediation. You will set priorities and guide sec…

Design and operate the cloud platform supporting client products during a six-month contract. The work spans infrastructure, deployment automation, observability, performance, cos…

Design and implement machine learning models for business applications, taking solutions from development toward efficient, scalable use. You’ll work with data engineers on the pi…

Analyze data to uncover useful patterns and develop predictive models that support business decisions. You’ll work with business teams to translate findings into data-informed str…

Own reliability and deployment operations for a cloud platform across customer on-premises and cloud environments. The work combines production infrastructure, Kubernetes, observa…

Research and develop methods that make autonomous AI systems more capable, reliable, and interpretable. The work combines theoretical investigation with experiments and practical…

Lead end-to-end design for complex, data-heavy enterprise software during a six-month contract. You’ll work closely with engineers from discovery through delivery, using research,…

Help evolve a widely used iOS trading application through a major redesign, architectural improvements, and new product features. The role combines platform-level engineering with…