Sr Technical Customer Success Manager

Role overview Support customers in getting value from technical products and services by guiding their adoption and ongoing use. This role combines customer success with technical consultation and is based remotely in Germany.

Responsibilities - Work with customers to understand their goals and connect them with relevant technical guidance. - Help customers adopt and use products effectively over time. - Coordinate customer service and technical support activities as needed.

Requirements - Experience relevant to technical customer success or customer service. - Ability to communicate technical information clearly to customers. - Location in Germany, with readiness for a remote or flexible work arrangement.