Forward-Deployed Product Engineer

Role overview Turn operational challenges into useful production software by working directly with customers and the teams who support them. You’ll own solutions from workflow discovery and prototyping through deployment and iteration, building integrations, AI agent workflows, backend services, and user-facing features. The work focuses on supplier operations such as audits, corrective actions, sourcing, procurement, and compliance.

Responsibilities - Learn customers’ workflows, data, and constraints, then agree on what to build first. - Build across APIs, external integrations, backend services, agent workflows, and interfaces. - Take prototypes into production with evaluation, monitoring, error handling, and human review. - Connect customer systems and documents while addressing inconsistent data and operational requirements. - Support rollouts, diagnose issues with users, and improve software based on real usage. - Turn lessons from individual deployments into reusable product capabilities and define success with customers.

Requirements - Strong software engineering skills and a record of shipping software people depend on. - Ability to work across a software stack, integrate external systems, and debug across application and data boundaries. - Good product judgment: clarify ambiguous requests, choose practical solutions, and manage scope. - Comfort speaking directly with customers, asking detailed questions, and explaining technical trade-offs. - Ability to carry work from initial discovery through production and follow-up improvements.

Benefits and work setup Full-time role based in New York or remote in the United States or Europe. The distributed team has meaningful overlap with U.S. Eastern Time, and some customer travel may be needed. The role offers access to learning, AI tooling, and experimentation budgets, with the opportunity to shape how deployment insights become product features.