Freelance Customer Support Jobs

Advise the organization on corporate compliance, data privacy, and cybersecurity obligations, helping translate complex requirements into practical guidance for business teams. Th…

Help members navigate healthcare by serving as a fluent English- and Spanish-speaking point of contact. The work spans service, outreach, digital support, and administrative workf…

Build and maintain backend services for software products, with Java engineering as the main focus. You’ll contribute across the product lifecycle, from design and implementation…

Provide administrative and customer support for workforce program operations. You’ll help contract and account teams manage worker records, timesheets, reporting, purchasing limit…

Shape how Salesforce and related solutions support commercial and customer operations. This business-oriented product role translates strategic goals and user needs into product d…

Design and maintain the data architecture that connects organizational data assets, services, and flows. This contractor role provides architectural direction for new initiatives…

Translate commercial and customer operations needs into practical Salesforce and related technology solutions, working between business stakeholders and IT. The role spans require…

Own complex gameplay engineering work from early technical discovery and prototyping through implementation, optimization, and polish. Partner with design and other disciplines to…

Help secure the core of a blockchain protocol by reviewing its code and designs, strengthening critical components, and addressing vulnerabilities before they reach production. Th…

Lead testing and application support for a laboratory information system within a large healthcare environment. The work includes translating operational needs into system changes…

Lead and develop a regional customer support team while managing the systems and automation that help customers get answers efficiently. The role combines hands-on support operati…

Support independent financial advisors across Quebec and Atlantic Canada with technology issues, adoption of approved tools, and practical advice on safe technology use. This is a…

Build and improve the on-chain systems that support decentralized trading and financial products. You will take features from requirements and design through implementation, testi…

Lead an engineering team delivering power systems modeling, automation, and consulting for grid modernization. The role spans technical leadership and business collaboration, supp…

Own complex customer support cases from initial review through resolution, including payment, rewards, complaint, and escalation issues. This full-time contract role focuses on ca…

Lead practical improvements to software quality across multiple enterprise teams, moving projects from manual-heavy testing toward dependable automation and responsible AI-assiste…

Own the vision and growth of an enterprise platform for building, deploying, and governing AI agents. You will guide the platform from early pilots toward broader organizational u…

Help design and implement an enterprise unified endpoint management solution for a large, distributed environment. The work centers on Microsoft Endpoint Manager and Intune, suppo…

Create and support software robots that automate repetitive transportation and logistics processes in an enterprise environment. This early-career role covers the automation lifec…

Develop and operate high-performance cloud services and APIs that support systems for assessing trust and risk in voice and digital interactions. The role spans application develo…

Build and support integrations for a large SAP S/4HANA transportation and logistics platform used in defense operations. The work connects SAP applications with external systems,…

A senior video editing manager leads a pod of roughly 10–15 editors responsible for producing performance-focused video ads. The role centers on people leadership, creative review…

Develop and support SAP applications for transportation, logistics, financial, and business management operations. The work combines ABAP backend development with SAP S/4HANA mode…

Lead hands-on accessibility testing for enterprise applications, including SAP Fiori and connected web experiences. You will assess conformance with Section 508 and WCAG requireme…

Advise enterprise clients on modernizing data platforms and lead architecture and delivery across multiple long-term engagements. This client-facing role combines strategic guidan…

Validate data across a large enterprise resource planning implementation supporting transportation, logistics, and financial operations. You’ll test data quality, migration, trans…

Design and operate enterprise software integrations, with a focus on webMethods services and applications. This mid-level systems engineering role spans the software lifecycle, fr…

Build and operate the distributed services that ingest real-time and recorded audio, video, and telephony metadata for downstream analytics and identity-related products. The work…

Serve as a dedicated technical consultant for a public transportation agency, helping translate operational needs into configured enterprise asset management software. The role co…

Develop and maintain ServiceNow Strategic Portfolio Management (SPM) capabilities that help an organization plan projects, manage demand and resources, and track portfolio outcome…

Help customers understand their insurance policies, address service needs, and complete policy-related transactions. The representative listens to questions, explains documentatio…

Help build and configure technology that supports the full lifecycle of family law matters across multiple US jurisdictions. As a practicing or former family law attorney, you’ll…

Lead complex development and configuration work across Salesforce and related applications, from technical design through implementation and support. You’ll partner with business…

Lead cybersecurity engineering and systems integration for a defense research program focused on technologies that monitor human performance, health, and safety. The work spans se…

Lead design delivery for complex data center projects, including new builds, customer fit-outs, expansions, and upgrades. You’ll own major systems or project phases with substanti…

Lead technical design and development of enterprise IT service management solutions on the ServiceNow platform. The work combines complex application development, process automati…

Build and support geospatial tools that help teams visualize transportation and logistics operations. Working with an experienced technical team, you will develop mapping applicat…

Serve as the technical partner for business customers with multiple locations or more complex configurations. You’ll coordinate agent rollouts, access, and integrations, while hel…

Build backend services that let AI agents retrieve and act on business data during customer conversations. The role focuses on reliable APIs, careful access controls, and clear fa…

Define how AI agents can support clinic workflows while protecting patient information and handing sensitive or out-of-scope conversations to staff. You’ll design architectures fo…

Improve how AI agents find and use information in business documents such as policies, prices, FAQs, and other materials that may change over time. You’ll prepare and index knowle…

Lead a small engineering team responsible for developing an AI agent platform, including customer-facing features, integrations, and improvements to the underlying product. The ro…

Help agency partners build and adapt conversational agents for their clients, supporting both the technical implementation and the partner relationship. A central part of the work…

Troubleshoot complex technical problems affecting integrations and AI agent behavior, from failed connections to missing data or unexpected settings. You’ll reproduce issues, iden…

Build and maintain integrations that let AI agents complete actions in external business systems, such as booking appointments, creating records, and sending messages. The work sp…

Build and maintain web applications and services as a senior full stack engineer, working across .NET back-end systems and TypeScript front ends. The role combines hands-on delive…

Support the rollout and ongoing operation of a large, multi-service data and AI platform. This three-month contract calls for an experienced data engineer who can work across the…

Create polished, story-led long-form videos using generative AI, taking each piece from concept and scripting through generation, editing, compositing, and delivery. The work cent…