Senior Software Engineer, Pulse (Contract Position)

Role overview

Develop and operate high-performance cloud services and APIs that support systems for assessing trust and risk in voice and digital interactions. The role spans application development, cloud data services, production quality, and operational troubleshooting. You will work across engineering, testing, research, and product teams, with responsibility for delivering features through to production.

Responsibilities - Design, build, test, deploy, and monitor services and APIs, with attention to performance, scale, and security. - Develop applications using Go and Python and maintain services on cloud platforms, including managed data and storage services. - Deliver production-ready features with limited supervision and review peers’ code for quality and operational impact. - Diagnose application and production issues using logs, metrics, traces, regression tests, and other standard operational tools. - Evaluate technologies and contribute to better engineering practices while collaborating with engineers, test specialists, researchers, and product managers. - Participate in an on-call rotation that includes night and weekend work.

Requirements - At least seven years of software development experience, including work on scalable cloud APIs and stable, secure production systems. - Experience with multiple programming languages, including Python and Go, and strong foundations in data structures, algorithms, and concurrency. - At least two years applying DevOps practices to SaaS deployments, including CI/CD pipelines, Jenkins or GitHub Actions, and multi-container environments such as Kubernetes. - Knowledge of Docker, container orchestration, Linux, and data stores such as Redis or MySQL. - Ability to deliver features end to end, work across teams, adapt to changing priorities, and communicate clearly.

Nice to have

Experience maintaining cloud services using AWS products such as Kinesis, DynamoDB, or S3, or comparable services on GCP. Familiarity with production diagnostics and observability tools is also relevant.

Benefits and work setup

The position is remote-first and contracted through a third-party provider. Listed benefits include equity and unlimited paid time off. On-call work may include nights and weekends.