ServiceNow SPM Developer

Role overview Develop and maintain ServiceNow Strategic Portfolio Management (SPM) capabilities that help an organization plan projects, manage demand and resources, and track portfolio outcomes. The role spans platform configuration, custom development, integrations, analytics, and process improvement, with responsibility for moderately complex work and support for less experienced team members.

Responsibilities - Configure and enhance SPM applications for project and portfolio management, demand intake, resource planning, and project governance. - Build custom tables, business rules, script includes, workflows, and Flow Designer automations; manage access controls and data security. - Create portfolio prioritization, scoring, scheduling, and dependency capabilities, along with executive dashboards and performance reports. - Develop demand and innovation workflows, including intake, assessment, routing, and conversion from demand to projects. - Configure resource capacity, allocation, utilization, and financial tracking, including forecasts and budget variance reporting. - Build integrations and data exchanges with financial systems and project tools; improve processes through automation and reusable components.

Requirements - Practical ServiceNow SPM development and configuration experience across portfolio, demand, project, and resource management functions. - Ability to build custom platform components, complex business rules, workflows, reports, and Performance Analytics dashboards. - Knowledge of portfolio governance, prioritization, resource capacity planning, and project health monitoring. - Experience creating integrations and automations for data exchange with enterprise systems and project management tools. - Ability to work independently on moderately complex projects and contribute to the support of junior colleagues.

Nice to have Experience with Lean or SAFe portfolio methods, Agile Release Trains, Microsoft Project or Jira integrations, Jira-to-ServiceNow migrations, and financial or ERP connections. Familiarity with planning calendars, EAP, CWM, predictive analytics, and continuous delivery pipelines may also be useful.

Benefits and work setup Full-time role with up to 10% travel within the continental United States. The position is contingent on funding. The listing describes flexible time off, learning and development resources, and health, financial, retirement, family support, and continuing education benefits.