Salesforce Product Owner/Strategist

Role overview Shape how Salesforce and related solutions support commercial and customer operations. This business-oriented product role translates strategic goals and user needs into product direction, solution concepts, and prioritized improvements, working closely with business stakeholders and technology teams from planning through adoption and value review.

Responsibilities - Align Salesforce capabilities and product plans with business objectives, customer needs, and opportunities to improve processes or performance. - Gather and analyze stakeholder needs, business processes, and pain points; define high-level solution designs and communicate the intended direction. - Develop product strategies, roadmaps, lifecycle plans, business cases, value propositions, and prioritization approaches. - Coordinate cross-functional planning, implementation readiness, launches, user adoption, training, and post-launch improvements. - Assess market, customer, and competitive information, along with product performance and feedback, to recommend strategic actions. - Track whether product investments deliver measurable business value and provide product-management guidance across initiatives.

Requirements - Bachelor’s degree in business, marketing, engineering, computer science, economics, or a related field, or equivalent experience. - At least six years of progressively responsible experience in Salesforce product management, strategy, operations, lifecycle management, business architecture, business analysis, or a related area. - Strong understanding of Salesforce capabilities and how they can address business needs; technical architect or developer-level expertise is not required. - Ability to analyze business processes, define requirements, solve complex problems, and keep solutions user-friendly. - Clear communication with both technical and nontechnical audiences, plus experience guiding stakeholders through platform changes. - Proficiency with Visio or similar tools for diagrams and process flows.

Nice to have Salesforce certifications, experience across multiple Salesforce clouds or functions, and training or certification in Agile, Scrum, product management, or project and program management.

Benefits and work setup The listing describes medical, dental, and vision coverage, wellness and family support resources, possible paid parental and caregiver leave, and professional development, mentoring, employee groups, and volunteer opportunities.