Program Manager, AI Data Collection

Role overview Lead end-to-end delivery of onsite and field data collection programs supporting AI and related research work. You will own program performance and client relationships while coordinating staffing, facilities, vendors, budgets, safety, and quality across multiple workstreams. The position is remote within the United States, with regular travel to program facilities and field sites.

Responsibilities - Own program financials, including forecasts, profit and loss, invoicing, and budget accountability, alongside delivery outcomes and client satisfaction. - Act as the main operational contact for clients, manage escalations, and lead recurring status meetings and business reviews. - Provide clear progress reporting through updates, dashboards, and reviews for client and internal leadership. - Lead project managers and delivery teams, monitor productivity, and coach staff to address performance gaps. - Plan staffing across full-time, part-time, and crowd-based models; coordinate hiring profiles, vendors, equipment, facility readiness, and field logistics. - Align operations, recruiting, legal, finance, quality teams, and vendors on one delivery plan; manage risks and contingency actions. - Translate client requirements into staffing plans, budgets, schedules, and field practices, while identifying opportunities to scale delivery.

Requirements - Three to five or more years managing large-scale or global onsite or field operations programs in data collection, user research, clinical research, machine learning, or a related area. - A bachelor's degree in business, engineering, operations, or a related discipline, or equivalent relevant experience. - Demonstrated success leading cross-functional, high-stakes programs and prior client-facing program or account management experience. - Strong financial management skills spanning forecasting, profit and loss, invoicing, and budgets. - Ability to turn complex client and technical needs into scalable execution plans and to manage safety, compliance, and delivery risks. - Strong stakeholder communication and structured planning skills, including presenting performance, financials, and risks to senior audiences.

Nice to have - Familiarity with program management methods such as PRINCE2 or PMI.