Project & Program Management Expert

Role overview Lead complex projects and strategic programs across claims, connecting teams and leaders to turn business priorities into coordinated execution. You will guide initiatives from problem definition through delivery, use data to shape recommendations, and help ensure outcomes are measurable. The role calls for independent judgment, strong communication, and the ability to influence across a broad organization; it has no supervisory duties.

Responsibilities - Direct project execution across the lifecycle, setting priorities and providing teams with the oversight needed to meet business requirements. - Facilitate steering committees and governance forums, communicate status and issues clearly, and represent program objectives in decision-making settings. - Identify risks, dependencies, barriers, and emerging needs; develop responses and escalate decisions when leadership input is needed. - Analyze information from multiple sources to identify trends and produce concise, executive-ready recommendations and action plans. - Build alignment among stakeholders with competing priorities and use sound judgment to move ambiguous, enterprise-level work forward. - Share project management practices, coach colleagues, and improve communication and delivery processes.

Requirements - Seven or more years of relevant experience is preferred; a bachelor’s degree is preferred, with equivalent combinations of education and experience considered. - Demonstrated strength in project planning, implementation, project lifecycle methods, and leading project teams. - Ability to manage complex initiatives autonomously and adapt project approaches to enterprise-level issues. - Strong written and verbal communication skills, including simplifying complex information for varied audiences and handling high-pressure updates. - Business judgment and analytical skills to develop evidence-based recommendations and influence senior stakeholders. - Skill in relationship building, navigating organizational dynamics, and aligning partners around shared outcomes.

Benefits and work setup The role includes a technology setup for employees and, for those eligible to work from home, a monthly internet reimbursement. Home-based employees need a private, dedicated workspace and reliable internet.