Remote Customer Support Jobs

Discover remote customer support, technical support and customer success jobs at growing technology companies.

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Support Full-time Permanent
JavaScriptReactRuby

A remote or Berlin-based Software Support Engineer role for a team building AI-driven operational intelligence software for e-commerce brands. The position combines customer-facin…

Support Full-time Permanent US
Entry Level

A Tier 2 Technical Support Analyst position supporting a healthcare provider organization's information technology function on a remote basis within the United States. The role fo…

Support Full-time Permanent US
Lead RubySQLStakeholder Management

A remote engineering role sitting at the intersection of engineering, partnerships, and platform operations for a revenue management platform serving short and mid-length rental o…

$136,000 - $152,000
Support Full-time Permanent US Remote
Go

A strategic account management role focused on a portfolio of roughly 200 high-value vacation rental listings. The position centers on building long-term partnerships with propert…

$76,500
Support Full-time Permanent United States
Lead

Customer Success Manager focused on retention for a portfolio of medium-to-large healthcare practices using a practice management software platform. Owns the post-onboarding relat…

$88,000—$111,000
Support Full-time Permanent US
Lead GoStakeholder ManagementMachine Learning

A marketing intelligence software company is hiring a Technical Implementation Specialist to lead the end-to-end onboarding of new customers onto its attribution and measurement p…

$140,000—$165,000
Support Full-time Freelance Brazil
Senior ReactGoStakeholder Management

The Support Engineer is an independent contractor embedded within the Platform organization who partners closely with the Customer Experience (CX) team to resolve technical ticket…

Support Full-time Permanent US
Lead

This position leads and develops a team of licensed Customer Service Agents supporting homeowners through their insurance journey, balancing people leadership with operational imp…

$70K – $85K • Offers Equity
Support Full-time Permanent US
Lead

Licensed Customer Service Manager leading a team of 12-14 licensed agents within a homeowners insurance organization. This people-management role focuses on coaching, operational…

$70K – $85K • Offers Equity
Support Full-time Permanent Latin America
Senior ReactGoSQL

A veterinary-focused software provider is hiring a Support Engineer to act as the technical bridge between its platform engineering organization and the customer experience team.…

Support Full-time Permanent US
Senior Requirements Gathering

Prepare and deliver high-quality training to new and existing clinical customers of a healthcare software platform. This role drives adoption through instructor-led sessions, rein…

Support Full-time Permanent USA
Senior PythonStakeholder ManagementAWS

A remote, North America-based opportunity for a Technical Account Manager who blends hands-on AI/ML expertise with customer success ownership. The role partners with enterprise an…

Support Full-time Permanent US Remote
Senior

A people-first leadership role managing a team of Customer Support Representatives and Senior CSRs within a fast-growing SaaS platform serving fitness and wellness studios. The po…

$80K – $135K • Offers Equity
Support United States
Junior SQL

Technical Support Specialist role focused on helping real estate appraisal professionals get the most out of desktop and cloud-based software. The position is fully remote within…

Support Full-time Permanent Czech Republic, Slovakia
Senior Information Security

This senior role sits within a Managed Detection and Response (MDR) service, acting as a trusted technical advisor for enterprise customers across the full lifecycle from onboardi…

Support Full-time Freelance Brazil

A remote customer service role supporting Portuguese-speaking users of a global live entertainment platform, working a late-evening shift from a home office in Brazil. The agent w…

How it works

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Questions

Frequently Asked Questions

Clear answers about the remote job board, direct apply links, and the AI-assisted application service.

What is Hidden Jobs?

Hidden Jobs is a remote tech job board and application workflow for finding roles that are often missed on larger job platforms.

How does Hidden Jobs apply to jobs for me?

You choose your target roles, upload your CV, and keep control of your settings. The AI application service can then submit selected matching roles based on your preferences.

Can I choose which jobs Hidden Jobs applies to?

Yes. You set the categories and role preferences used for matching, and you can pause or adjust the application service from your dashboard.

Do I need to upload a CV?

A CV is required for the AI application service because it helps match your experience to relevant roles and gives applications the right context.

Can I still apply manually?

Yes. You can open the original application links yourself with an active Hidden Jobs Access subscription, or use the AI-assisted application service.

What does Hidden Jobs Access include?

Full job details are public. Hidden Jobs Access unlocks original application links and adds instant alerts, premium filters, CV matching, tracking, and AI-assisted applications.

Will employers know an application was AI-assisted?

Applications are submitted using your CV and selected role settings. Hidden Jobs focuses on targeted submissions, not mass generic outreach.

What kind of jobs can I find?

Hidden Jobs focuses on remote tech roles across software engineering, AI, data, design, DevOps, product, support, and related categories.

How does the Hidden Jobs affiliate program work?

Every affiliate gets a unique referral link and a discount code for followers to use at checkout. The first valid referral is kept on the subscriber account. You earn 50% of list price on confirmed recurring payments; Hidden Jobs funds the discount, and your dashboard shows referrals, payments, earnings, and payout history.

Do free trials generate affiliate commission?

No. Free trials, failed payments, and pending payments do not generate commission. Earnings begin when Stripe confirms a paid recurring invoice, while the Lifetime plan is a one-time purchase.

Can I connect Hidden Jobs to my own product or AI client?

Yes. Use the REST API to search remote tech jobs from your own product or workflow, or connect an MCP-compatible AI client to search jobs and read details with a Hidden Jobs API key.

Can the API or MCP open original application links?

Yes, through the dedicated application-link endpoint or MCP tool when the API key has the required scope and its owner has an active Hidden Jobs Access subscription. Search and job-detail responses never expose the original URL.

Can API or MCP apply to jobs automatically?

No. API and MCP support job discovery, job details, and protected original application links. They do not include an auto-apply tool.

Hidden Jobs Access

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Weekly

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Monthly

$35.99 $17.99 /month
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  • Original application links
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  • AI-assisted applications

Lifetime

$99.99 $49.99 /forever
  • One-time payment
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  • AI-assisted applications
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