Senior Customer Support Jobs

Build backend services that help a cloud infrastructure platform establish reliable identity, accounting, auditability, pricing, and savings reporting. The role spans several team…

Build and operate software that helps security services teams deliver effective protection to customers. The role spans web development, cloud services, data-intensive systems, an…

Advise the organization on corporate compliance, data privacy, and cybersecurity obligations, helping translate complex requirements into practical guidance for business teams. Th…

Build and operate software for a high-volume billing platform that turns usage data into accurate customer invoices. The work is predominantly backend-focused, with full-stack con…

Produce practical research and advice for organizations adopting AI assistants and managing digital workplace platforms. The role combines hands-on technical knowledge with market…

Develop foundational platform services that help engineering teams build and deliver software consistently at scale. This senior role focuses on an access control service and comb…

Provide senior analytical support for medical cost and payment integrity initiatives. Evaluate program results, identify opportunities to reduce avoidable spending, and turn compl…

Lead electrical engineering work for utility-scale solar and wind projects, from early design and power system analysis through technical documentation and construction support. T…

Own full stack features for a customer portal used to manage driver reimbursements, payments, and insurance verification. You’ll work from data models and APIs through responsive…

Build and maintain backend services for software products, with Java engineering as the main focus. You’ll contribute across the product lifecycle, from design and implementation…

Provide bilingual, field-based education and ongoing support to people with Rett syndrome, their caregivers, and, where appropriate, other members of the care team. You’ll help fa…

Build and maintain the client-side advertising systems that support publisher monetization at high traffic volumes. As a senior hands-on engineer and subject matter expert in head…

Deliver full stack features for a US client, taking work from requirements through production in an AI-assisted engineering environment. The role spans Python backend services and…

Provide enterprise-level leadership in technical program management, connecting strategic priorities, execution, and governance so complex initiatives deliver business value. The…

Lead the people, delivery, and technical direction of a team building a managed change data capture product. The service copies selected database tables to external analytical des…

Manage and mature a large-scale cloud platform, helping teams deliver and operate applications through strong DevOps practices. The role combines hands-on AWS operations and autom…

Lead software architecture for embedded systems used in complex mission environments. You’ll guide a team through the full software lifecycle, translating customer needs and const…

Help build and maintain software tools that enable organizations to manage Apple devices and services. In this associate-level role, you will work with experienced engineers and p…

Lead the people, delivery, and technical direction of a team building a globally distributed real-time service. The product supports low-latency messaging, shared client state, an…

As a Principal Solutions Engineer, you’ll guide prospective customers through the design and evaluation of AI solutions for customer service operations. You’ll combine business co…

Own complex gameplay engineering work from early technical discovery and prototyping through implementation, optimization, and polish. Partner with design and other disciplines to…

This role turns hands-on security research and industry developments into clear, engaging material for practitioners. You’ll help explain vulnerabilities and attack techniques thr…

Deliver regulatory advisory work and help build practical compliance services for digital-asset businesses. You will turn requirements across the EU, UAE, and other jurisdictions…

Build and operate production software across internal products and client projects, taking work from early technical decisions through launch and ongoing support. The role spans b…

Develop and maintain custom Drupal websites and applications, with an emphasis on accessible, responsive experiences and large-scale implementations. The work spans architecture,…

Lead an analytics team that supports business segments with healthcare data and decision-ready insights. The role manages people and projects while guiding complex analysis, advis…

Help secure the core of a blockchain protocol by reviewing its code and designs, strengthening critical components, and addressing vulnerabilities before they reach production. Th…

Develop and maintain full-stack software that supports primary care teams and contributes to improved patient care. You’ll collaborate with engineers, data scientists, healthcare…

Own delivery of complex enterprise SaaS implementations from early discovery through launch and stabilization. You’ll be the day-to-day point person for timelines, scope, dependen…

Lead the design and engineering function responsible for the quality and delivery of infrastructure plans across multiple jurisdictions. The role combines technical oversight, tea…

Lead risk data science for consumer lending, developing models and decision systems that help balance loan growth with portfolio performance. The role spans credit risk, fraud, co…

Build and improve full-stack software that supports primary care teams and helps them manage patient care. You’ll work with clinicians, operations staff, and product partners to u…

Lead and develop a regional customer support team while managing the systems and automation that help customers get answers efficiently. The role combines hands-on support operati…

Lead the engineering team responsible for a financial subledger that records and reconciles transactions across booking and post-booking flows. You will own the system’s technical…

Lead the strategy and operation of enterprise cloud security across AWS and Microsoft Azure. This senior role combines security architecture, hands-on engineering leadership, gove…

Lead backend engineering for an ordering product used in grocery operations, helping shape the architecture as the product evolves. You’ll build scalable, dependable APIs, work ac…

Lead applied machine learning work from problem definition and experimentation through production deployment and performance review. You will tackle complex modeling challenges, i…

Build and evolve web, backend, and iOS applications as a senior full stack engineer. The work spans service development, responsive interfaces, and mobile experiences, with opport…

Own cloud operations and developer infrastructure for a production software environment, covering reliability, security, performance, and cost. You will also build guarded workflo…

Provide technical leadership on complex machine learning work, turning broad objectives into scientific plans and measurable results. You will shape modeling strategy, guide decis…

Lead and develop a regional customer support team while managing the systems and automation that help customers get answers efficiently. The role combines hands-on support operati…

Lead the architecture and implementation of enterprise solutions on a customer relationship management platform, with a particular focus on AI agents and automation. This is a han…

Set technical direction for the systems that support a global revenue organization. As a senior individual contributor, you will shape the Salesforce environment and its connected…

Lead a product design team while contributing directly to design work across a multi-product marketplace. The role combines coaching and team development with hands-on project own…

Serve as a senior technical partner during the sales process for federal civilian customers. You’ll learn what drives each customer’s decisions, translate business needs into tech…

Provide advanced technical support to customers using a cloud security product. The role involves investigating complex issues across cloud, networking, operating system, and appl…

Set technical direction for cloud infrastructure supporting enterprise SaaS products, with deep expertise in Microsoft Azure. This senior, hands-on platform role covers architectu…

Lead the design and delivery of full-stack features for a cloud-based software platform that supports electric grid interconnection processes. This senior role combines hands-on e…