Senior Cloud Engineer

Role overview

Own cloud operations and developer infrastructure for a production software environment, covering reliability, security, performance, and cost. You will also build guarded workflows that let engineers use coding agents for infrastructure work, and help make those workflows safe and useful through documentation, monitoring, and training.

Responsibilities

- Operate and harden AWS environments, including shared databases, streaming services, networking, and DNS. - Lead on-call response, investigate root causes, write postmortems and runbooks, and automate recurring fixes. - Manage infrastructure as code and build reusable modules, CI/CD workflows, and base container images. - Create observability for services and agent workflows, including alerting, tracing, and usage and cost tracking. - Establish human review checkpoints and guardrails for production actions taken through coding agents. - Triage infrastructure needs across product, platform, and support teams; document patterns and teach engineers through hands-on support and sessions. - Track and reduce cloud and language model costs.

Requirements

- 5+ years in platform engineering, site reliability, DevOps, or cloud operations for production software services. - Strong AWS experience, including multi-account environments, IAM, networking, managed databases, and compute services such as EKS, ECS, or Lambda. - Production experience with Terraform or comparable infrastructure as code, and CI/CD systems such as GitHub Actions. - Regular use of Claude Code or similar agentic tools in engineering work. - Ability to explain technical tradeoffs and incident impact clearly to non-engineers.

Nice to have

- On-call and incident management experience with observability tools such as Datadog or Grafana. - Production AI or LLM workflow experience, or hands-on work building agent skills, subagents, MCP servers, and approval controls. - Working knowledge of Python, JavaScript, Bash, or Go; interest in education or nonprofit work.

Benefits and work setup

This is a remote-first role with a stated base salary range of $125,000–$135,000 and a company performance bonus. Benefits include medical, dental, and vision coverage, a retirement match, paid time off, and professional development support.