Head of Product Design

Role overview

Lead a product design team while contributing directly to design work across a multi-product marketplace. The role combines coaching and team development with hands-on project ownership, setting a clear quality standard, and aligning a coherent customer experience with product goals.

Responsibilities - Lead and develop a five-person design team, coaching mid-level and staff-level designers in craft, critical thinking, and strategic influence. - Define clear design competencies and apply them consistently across the organization. - Support career growth through development conversations, performance reviews, and clear expectations for progression. - Own selected design projects from exploration through delivery, including complex problems and work that unblocks others. - Partner with product and business leaders to connect design direction with strategy and goals. - Improve design systems and practices across research, concept development, interaction design, prototyping, and delivery; explore how AI can help teams prototype from real components. - Advocate for customer needs while encouraging thoughtful exploration and testing assumptions.

Requirements - At least 10 years of product design experience, including 4 or more years managing designers. - Demonstrated success coaching senior designers and helping them grow from strong execution into broader strategic influence. - A portfolio showing strength in visual and interaction design, systems thinking, product storytelling, and user-centered work. - Experience building and scaling design systems. - Practical experience using AI in design, along with sound judgment about its limitations and the quality of work that should ship. - Ability to make progress in ambiguous situations and turn early ideas into compelling product concepts. - Strong cross-functional communication, user research experience, and a record of working with leadership.

Nice to have

Experience leading design across multiple products or surfaces; experience with a two-sided marketplace is a plus.

Benefits and work setup

Remote role with occasional travel to a San Francisco coworking space for key meetings and team events. Compensation varies by location and experience; listed annual ranges span $150,000–$250,000 across geographic tiers. Benefits for full-time employees in the US and Canada include home office, education, and wellness stipends; health coverage; retirement savings plans; unlimited paid time off; and paid family leave. Learning opportunities and domestic team travel are also described.