Senior Project Manager - SaaS Deployments

Role overview

Own delivery of complex enterprise SaaS implementations from early discovery through launch and stabilization. You’ll be the day-to-day point person for timelines, scope, dependencies, risks, and client coordination, keeping cross-functional work moving and surfacing decisions that need leadership input. The work calls for a hands-on project leader who can add structure in a fast-moving environment and communicate clearly with both technical teams and client executives.

Responsibilities - Lead implementation phases including requirements gathering, configuration, testing, training, launch, and post-launch stabilization. - Build and maintain delivery plans, milestones, dependencies, deliverables, and resource coordination. - Track scope changes, commitments, risks, and project performance; identify issues early and recommend corrective actions. - Remove blockers by clarifying ownership, coordinating dependencies, and securing commitments; lead recovery efforts when delivery slips. - Serve as the main liaison between clients and internal Product, Engineering, QA, DevOps, and Client Success teams. - Lead project meetings, report on progress and decisions, escalate material issues with recommendations, and capture lessons learned for reusable practices.

Requirements - A bachelor’s degree in business, management, or a related field, or equivalent work experience. - At least five years in project or program management, including four or more years leading complex enterprise SaaS or financial technology implementations. - Experience leading cross-functional teams in client-facing settings and taking accountability for delivery outcomes. - Knowledge of structured delivery methods such as Agile or hybrid approaches, along with project governance practices. - Strong client-facing communication, facilitation, and consultative stakeholder management skills, including executive-level communication. - Working knowledge of SaaS platforms, REST APIs, integrations, data flows, security considerations, configuration, environments, and release cycles; able to explain technical concepts to non-technical stakeholders. - Experience with project management tools such as Jira, Asana, or MS Project, and comfort coordinating with engineering, QA, and DevOps during releases.

Nice to have - Implementing SaaS for financial institutions, or familiarity with banking, lending, asset-based lending, or structured finance. - PMP or equivalent certification; experience with third-party integrations, data providers, or core systems. - Work in regulated environments involving security reviews, privacy, audit support, or SOC 2.