Remote Customer Support Jobs

Handle the most complex technical support cases for a distributed database product, serving as an escalation resource for both customers and front-line support engineers. You’ll i…

Help customers achieve results with a software product by guiding adoption, maintaining relationships, and coordinating support across customer-facing and product teams. The work…

Provide on-site technical service for laboratory instruments across the Auvergne-Rhône-Alpes region. The role covers installation, maintenance, troubleshooting, qualification, and…

Help customers resolve questions and account issues across chat, email, and phone. The role combines empathetic service with detailed product knowledge, covering complex financial…

Help members of the Medicare population understand and complete health screenings and other care activities through phone outreach. The role involves empathetic conversations with…

Lead a six-person technical support team responsible for reliable in-app tracking and measurement for mobile advertising campaigns. You’ll set team priorities and service standard…

Help enterprise customers investigate and resolve difficult security, connectivity, and network performance issues. You’ll provide direct technical support, work with engineering…

Lead the daily work and development of a distributed first-line IT support team. This hands-on people management role focuses on keeping employee support timely and consistent whi…

Support Italian-speaking customers through inbound phone and email, with phone calls making up most of the work. You’ll answer questions about products, orders, and returns, route…

Lead a service delivery organization supporting healthcare clients’ Epic applications, while remaining hands-on as a senior practitioner. You will set direction for analysts and t…

Lead customer-site deployments of a self-checkout system across the United States, from readiness planning and installation through launch and early operational support. As the fi…

Own post-sale customer success for a portfolio of recurring-revenue customers, helping them turn technology adoption into measurable business results. You will set and manage cust…

Provide timely, accurate support to online retail customers in Canada and the United States during the busy Black Friday and holiday season. This temporary, hands-on role focuses…

Support mortgage borrowers through written and verbal service, account research, loan-file maintenance, and early-stage delinquency outreach. The work combines answering questions…

Help customers get lasting value from a business software service by guiding adoption, strengthening account relationships, and supporting renewal and growth. The work combines co…

Support German-speaking customers with questions about products, orders, and returns. This is an inbound service role conducted mainly by phone, with email and marketplace inquiri…