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Senior Deployment Specialist

Support Full-time Freelance United States

Job details

Not specified Salary
United States Eligibility
Senior Experience
Full-time Employment

About this role

Role overview Lead customer-site deployments of a self-checkout system across the United States, from readiness planning and installation through launch and early operational support. As the first local deployment specialist, you’ll also help establish how deployments and customer support operate in the region, working remotely from the central US and coordinating closely with an international headquarters team.

Responsibilities - Coordinate several deployments at once, covering site readiness, schedules, equipment logistics, and travel. - Install and configure checkout hardware and software, confirm network connectivity and integrations, and resolve launch issues on site. - Train customer teams in day-to-day use and basic troubleshooting. - Provide hands-on support during each site’s first weeks after launch, then arrange a clear handover to ongoing support. - Serve as a local contact for active sites, including urgent issues that arise outside headquarters’ working hours. - Turn field experience into regional checklists, support procedures, and documentation; identify future local staffing or service-partner needs.

Requirements - Practical experience installing and troubleshooting hardware, peripherals, and basic networks, including Wi-Fi, LAN, and IP settings. - Experience taking systems live at customer locations and confidence representing a business on site. - Strong organization across parallel projects, travel, logistics, records, and risk communication. - Fluent English and the ability to explain technical processes clearly to non-technical users. - Sound judgment when working independently, with the ability to resolve issues or escalate them appropriately. - Relevant bachelor’s degree, US work authorization, a valid US driver’s license, and residence in the central US near a major airport. - Ability to perform physical installation work and travel approximately 70–80% across the US, including overnight stays.

Nice to have - Experience with point-of-sale systems, kiosks, or self-checkout, or in retail, hospitality, or food service. - Familiarity with Jira or similar tools, and Spanish language skills.

Benefits and work setup - Permanent, full-time employment; home- and field-based in the central US. - Two weeks of onboarding at the Budapest headquarters, followed by remote onboarding. - The role includes extensive US travel and competitive compensation based on experience.

Skills detected in the listing

GoMachine Learning
Detected Nov 12, 2026
Last verified Nov 12, 2026

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