Remote Customer Support Jobs

Provide advanced technical support for enterprise customers using software and integrated services. As a Tier 3 escalation point, you will investigate complex configuration, servi…

Handle incoming questions from members, clients, and care facilities as a bilingual customer care representative working remotely from Texas. The role focuses on providing clear,…

Handle a high volume of customer and client inquiries by phone and other channels, resolving complex questions and escalations with a focus on first contact resolution. The role a…

Help people navigate the early stages of buying or selling a home by understanding their needs and connecting them with relevant products and real estate professionals. This custo…

Lead complex customer finance escalations from initial triage through resolution, coordinating teams and keeping customers and senior stakeholders informed. Alongside resolving in…

Manage purchasing operations for multiple research and development labs, helping scientists get the supplies they need while keeping procurement efficient and cost-conscious. The…

Manage relationships with government and public sector customers using connected fleet data and analytics to help them improve operations and realize measurable value. You’ll own…

Design digital experiences that guide customers through important stages of their relationship with a product or service. This role connects customer journey strategy with data qu…

Provide remote support to employees of small-business customers on questions involving pay, benefits, timekeeping, and HR software. The role handles inquiries through phone, email…

This customer success role supports enterprise customers in the banking sector at a software marketplace business. The available information provides a title and broad industry co…

Own the resolution of high-stakes customer issues involving large accounts, complex orders, or significant commercial and operational risk. You’ll coordinate investigations across…

Provide administrative support for insurance application and claims operations. You’ll handle daily processing tasks, route incoming mail, and help move new business applications…

Support legal professionals and their clients as they learn and use legal practice software, handling customer questions in both French and English. As support expands into a newe…

Help enterprise customers adopt and operate cloud security solutions during cloud transformation programs. As a senior technical advisor, you will work with security, information…

Investigate and resolve complex customer issues affecting transportation management software and related systems. This support role combines hands-on troubleshooting and root-caus…

Support customers as they get professional website and online marketing services up and running. You’ll gather business details, coordinate onboarding, make agreed website edits,…