Virtual Lab Manager

Role overview

Manage purchasing operations for multiple research and development labs, helping scientists get the supplies they need while keeping procurement efficient and cost-conscious. The role combines lab logistics, supplier sourcing, customer support, and guidance on improving how labs use purchasing processes and software.

Responsibilities - Coordinate purchasing from request through order completion for several research labs. - Anticipate and address supply chain problems that could delay laboratory work. - Source products, compare vendor prices, and identify value-conscious options without sacrificing quality. - Build trusted relationships with lab customers and understand their operational needs. - Help customers improve internal purchasing processes and adopt relevant software effectively. - Share customer feedback and needs with internal teams as their advocate.

Requirements - Strong interest in science and an understanding of laboratory or research environments. - Experience or aptitude in lab operations, sales, logistics, procurement, or another customer-facing operational role. - Careful, self-directed work habits and initiative in resolving issues. - Strong communication skills, urgency, and the ability to ask thoughtful questions to clarify customer needs. - Sound judgment when balancing product quality, supplier options, and customer budgets.

Benefits and work setup

This is a fully remote role open to candidates anywhere in the United States.