Remote Customer Support Jobs

This permanent assurance role assesses the controls and resilience of organizations and services involved in payment processing. You will lead or support complex reviews, advise s…

Lead complex professional services engagements, taking responsibility for implementation work, delivery quality, and coordination across project teams. Work independently with cli…

Handle customer questions about health coverage and related services in a remote customer support role. You will use reference materials and established procedures to explain info…

Support patients calling with questions about a healthcare refund initiative. This is a full-time, temporary six-month assignment focused on inbound calls: explain account and ref…

Design and deliver technical education for software products, with a focus on cybersecurity and business continuity and disaster recovery (BCDR). You’ll work with cross-functional…

Provide timely, accurate support to online retail customers in Canada and the United States during the busy Black Friday and holiday season. This temporary, hands-on role focuses…

Own post-sale customer success for a portfolio of recurring-revenue customers, helping them turn technology adoption into measurable business results. You will set and manage cust…

Lead customer-site deployments of a self-checkout system across the United States, from readiness planning and installation through launch and early operational support. As the fi…

Lead a service delivery organization supporting healthcare clients’ Epic applications, while remaining hands-on as a senior practitioner. You will set direction for analysts and t…

Help members navigate healthcare by serving as a fluent English- and Spanish-speaking point of contact. The work spans service, outreach, digital support, and administrative workf…

Provide administrative and customer support for workforce program operations. You’ll help contract and account teams manage worker records, timesheets, reporting, purchasing limit…

Lead and develop a regional customer support team while managing the systems and automation that help customers get answers efficiently. The role combines hands-on support operati…

Own complex customer support cases from initial review through resolution, including payment, rewards, complaint, and escalation issues. This full-time contract role focuses on ca…

Serve as the technical partner for business customers with multiple locations or more complex configurations. You’ll coordinate agent rollouts, access, and integrations, while hel…

Troubleshoot complex technical problems affecting integrations and AI agent behavior, from failed connections to missing data or unexpected settings. You’ll reproduce issues, iden…

Handle member complaints and grievances for a health plan, investigating concerns, finding fair resolutions, and helping members understand what happens next. The work combines ca…