Remote Customer Support Jobs

Discover remote customer support, technical support and customer success jobs at growing technology companies.

You can also let our AI apply to matching roles for you

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Support Full-time Permanent Bulgaria
Senior GDPRCCPA

A SaaS company serving communications professionals is hiring a Customer Support Specialist to run daily delivery of its Media Intelligence Digest service. The role is operational…

Support Full-time Permanent United States
Senior TableauLookerBusiness Intelligence

This is a senior leadership opportunity to head a North American Global Escalation Management function at a communications technology organization. The role combines high-stakes c…

Support Full-time Permanent Ohio

A field-based Member Care role supporting members of a health insurance plan across Ohio. The position blends on-site client visits with traditional call, chat, and email support,…

$48,000 - $53,000
Support Full-time Permanent Brazil
JavaScriptPythonJava

Join a global technical support team helping customers secure their cloud and AI-driven environments. This is a customer-facing engineering position focused on troubleshooting com…

Support Full-time Permanent Latin America

A remote Retention Specialist is needed to join a Customer Service team focused squarely on preventing customer churn. This is not a general support role — the position combines r…

Support Full-time Permanent US
Senior Stakeholder Management

A senior customer experience role focused on guiding large enterprise customers through multi-year cloud security adoption journeys. The position serves as a trusted advisor, conn…

$110,000—$151,000
Support Full-time Permanent DACH
Stakeholder Management

Lead a Customer Success team of roughly eight to ten CSMs covering one of the largest and fastest-growing regions in EMEA, which spans SMB, mid-market, and enterprise-chain custom…

$63,000—$110,000
Support Part-time Permanent USA
Lead Information Security

This remote leadership role oversees a team of member advocates and processors handling benefits administration inquiries and back-office workflows. The position balances day-to-d…

Support Full-time Freelance USA
Senior

Deliver remote customer support for a real estate platform that helps people navigate the home-buying journey. This 1099 contract role responds to inquiries across email, chat, an…

Support Full-time Permanent UK, DACH
Lead GoSQLStakeholder Management

This Technical Account Manager role owns the post-sale technical relationship for enterprise customers across the UK, DACH, and emerging regions within a Customer Success organiza…

Support Full-time Permanent Florida

This fully remote position supports travelers from the back office by handling hotel and resort bookings end to end. The role combines hospitality-minded customer service with det…

Support Full-time Permanent
Junior Information Security

This position supports a federal civilian agency's cloud authorization program by maintaining FedRAMP Agency Authorizations to Operate (ATOs) for existing cloud services. The work…

Support Full-time Permanent South Carolina

A fully remote customer service position dedicated to helping clients choose hotels and arrange travel accommodations. The role blends front-line support with travel-planning guid…

Support Full-time Permanent EMEA
Senior PythonInformation SecurityCCPA

A senior customer-facing role within an EMEA-based customer success team, dedicated to delivering white-glove service to strategic accounts of a cybersecurity SaaS platform. The p…

£93,000 - £107,000
Support Full-time Permanent United Kingdom
Entry level Stakeholder ManagementInformation Security

Remote, UK-based customer support role acting as the bridge between external partners and a 24/7 human-led Security Operations Center. The position handles incident reports, escal…

£35,000
Support Full-time Permanent Ireland
Entry level GoStakeholder ManagementInformation Security

This is an entry-level customer-facing position serving as the bridge between managed service partners and a 24/7 Security Operations Center (SOC). The role focuses on translating…

€32,000

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How Hidden Jobs handles applications for you

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Questions

Frequently Asked Questions

Clear answers about the remote job board, direct apply links, and the AI-assisted application service.

What is Hidden Jobs?

Hidden Jobs is a remote tech job board and application workflow for finding roles that are often missed on larger job platforms.

How does Hidden Jobs apply to jobs for me?

You choose your target roles, upload your CV, and keep control of your settings. The AI application service can then submit selected matching roles based on your preferences.

Can I choose which jobs Hidden Jobs applies to?

Yes. You set the categories and role preferences used for matching, and you can pause or adjust the application service from your dashboard.

Do I need to upload a CV?

A CV is required for the AI application service because it helps match your experience to relevant roles and gives applications the right context.

Can I still apply manually?

Yes. You can open the original application links yourself with an active Hidden Jobs Access subscription, or use the AI-assisted application service.

What does Hidden Jobs Access include?

Full job details are public. Hidden Jobs Access unlocks original application links and adds instant alerts, premium filters, CV matching, tracking, and AI-assisted applications.

Will employers know an application was AI-assisted?

Applications are submitted using your CV and selected role settings. Hidden Jobs focuses on targeted submissions, not mass generic outreach.

What kind of jobs can I find?

Hidden Jobs focuses on remote tech roles across software engineering, AI, data, design, DevOps, product, support, and related categories.

How does the Hidden Jobs affiliate program work?

Every affiliate gets a unique referral link and a discount code for followers to use at checkout. The first valid referral is kept on the subscriber account. You earn 50% of list price on confirmed recurring payments; Hidden Jobs funds the discount, and your dashboard shows referrals, payments, earnings, and payout history.

Do free trials generate affiliate commission?

No. Free trials, failed payments, and pending payments do not generate commission. Earnings begin when Stripe confirms a paid recurring invoice, while the Lifetime plan is a one-time purchase.

Can I connect Hidden Jobs to my own product or AI client?

Yes. Use the REST API to search remote tech jobs from your own product or workflow, or connect an MCP-compatible AI client to search jobs and read details with a Hidden Jobs API key.

Can the API or MCP open original application links?

Yes, through the dedicated application-link endpoint or MCP tool when the API key has the required scope and its owner has an active Hidden Jobs Access subscription. Search and job-detail responses never expose the original URL.

Can API or MCP apply to jobs automatically?

No. API and MCP support job discovery, job details, and protected original application links. They do not include an auto-apply tool.

Hidden Jobs Access

Upgrade your job search

Full job details are free. Access unlocks original application links and adds alerts, matching and AI-assisted applications.

Weekly

FREE $6.99/week after trial
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  • AI-assisted applications
  • Cancel anytime before day 7

Monthly

$35.99 $17.99 /month
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  • Original application links
  • Instant job alerts
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  • AI-assisted applications

Lifetime

$99.99 $49.99 /forever
  • One-time payment
  • Original application links
  • Instant job alerts
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