Remote jobs at CloudTen Technologies Limited

Support people with identity checks, account recovery and account security. The work involves handling sensitive requests carefully and following defined safeguards to protect acc…

Investigate and resolve complex technical problems reported by customers across multiple products. The role connects frontline support with engineering by turning reports and prod…

Provide remote, first-line assistance to users through approved digital support channels. The focus is on resolving common issues clearly and efficiently, while recognizing when a…

Help patients, healthcare providers, and service partners use a digital health platform. This support role handles platform-related needs while keeping a clear boundary between te…

Help users resolve problems with accounts, verified identities, messages, groups, notifications, and calls. The role combines clear user guidance with careful handling of personal…

Support developers and other technical users working with a code-related product that uses AI. The work combines user assistance, reproducing reported issues, protecting sensitive…

Coordinate customer-facing response to major incidents, working across operations, engineering and service teams. The role keeps incident activity organized through clear timeline…

Help customers resolve service activation, account, connectivity, and other telecom service issues. The role also involves coordinating with network and operations teams so that c…

Support learners, instructors, and administrators using a learning platform. The work spans access and course questions as well as assessments, learning content, notifications, an…

Take ownership of complex or high-impact customer cases that need coordination across teams. The role focuses on restoring customer confidence through clear communication and guid…