Solutions Engineer - Agents & Automation

Role overview

Design, build, and deliver enterprise AI agent solutions, with a focus on Microsoft agent development platforms and the governance needed to operate them securely at scale. The role combines hands-on implementation with technical advising, helping customers translate business needs into production-ready workflows, integrations, and lifecycle controls.

Responsibilities

- Develop agents using Copilot Studio and Microsoft Foundry, including custom-engine solutions, orchestration, grounding, evaluation, and integrations with enterprise systems. - Guide customers through use-case discovery, AI readiness, environment planning, and hands-on solution delivery. - Establish governance across development, test, and production environments, including deployment pipelines, connector controls, auditing, and lifecycle management. - Implement security and compliance measures involving identity, conditional access, data protection, threat visibility, and least-privilege access. - Translate business requirements into workflows and automations across agent platforms, Power Platform, and Azure services. - Advise project teams on architecture and delivery patterns, communicating technical decisions to both technical and non-technical audiences.

Requirements

- Practical experience building production agents with Copilot Studio and Microsoft Foundry, including custom-engine agents. - Experience with Microsoft 365 Copilot, Power Platform, or related agent experiences and development patterns. - Strong understanding of agent architecture, governance, security, identity, compliance, monitoring, and lifecycle management. - Ability to advise on solution design and translate business needs into scalable technical implementations. - Working knowledge of applied AI concepts such as prompt design, evaluation, monitoring, and responsible AI. - Strong analytical, communication, and collaboration skills, with a commitment to ongoing learning and careful handling of data and security controls.

Nice to have

Relevant certifications may include Microsoft 365 Copilot and Agent Administration Fundamentals, Power Platform Solutions Architect, Microsoft Agentic AI Business Solutions Architect, or Azure AI Engineer Associate; equivalent experience may be considered.

Benefits and work setup

Travel to company, partner, and customer events is required. The listed estimated annual pay range is $150,000–$200,000, including base salary and bonus. Benefits may include medical, dental, vision, retirement savings, and flexible spending accounts.