Technical Program Manager

Role overview A senior Technical Program Manager will coordinate delivery across a product area, helping engineering teams turn roadmap commitments into reliable, enterprise-ready releases. The work spans product, engineering, platform, support, and go-to-market groups, with responsibility for delivery visibility, dependencies, release readiness, and process improvement.

Responsibilities - Track roadmap milestones, delivery confidence, risks, dependencies, scope, sequencing, and engineering capacity across initiatives. - Develop recovery plans for at-risk programs and facilitate release-readiness reviews and go/no-go decisions. - Confirm technical, operational, and customer-enablement needs are in place for launches; monitor defects, rollback exposure, and deployment health. - Configure Jira workflows and dashboards, maintain delivery tracking tools, and produce data-based updates and risk reports for executives. - Coordinate stakeholder communications, set expectations in customer-facing discussions, and partner with engineering leaders on delivery metrics. - Identify bottlenecks and improve delivery practices with measurable outcomes; use AI tools to automate reporting, surface risk patterns, and improve release documentation.

Requirements - Experience managing complex software delivery across multiple teams in SaaS and on-premises environments. - Track record of coordinating enterprise software releases; Agile or SAFe certification is preferred. - Strong understanding of the software development lifecycle and comfort discussing release details, technical tradeoffs, and deployment plans. - Advanced Jira skills, including workflow configuration, dashboards, and reporting automation. - Experience building delivery dashboards and portfolio health reports, with the ability to turn metrics into practical insight. - Ability to communicate clearly across technical and business teams and provide leadership with timely, forward-looking status.

Benefits and work setup The source lists a typical base salary range of CAD $100,000–$125,000 per year. Final compensation depends on skills, experience, and qualifications; the range excludes any applicable bonus, incentives, equity, or benefits.