Senior Pre-Sales Systems Engineer, Higher Education (Texas)

Role overview As a senior pre-sales systems engineer, you will guide technical solution design for research universities and other higher education customers in Texas. The work spans varied campus organizations—from central IT and academic medical centers to HPC teams and research labs—so you will adapt technical and financial discussions to different stakeholders and priorities.

Responsibilities - Understand each institution’s research goals, funding cycles, purchasing processes, and decision makers. - Connect infrastructure proposals to research outcomes, including faster time to results, sustainable data access, and responsible use of institutional resources. - Work with researchers, IT leaders, finance teams, and procurement, tailoring presentations and business cases to each audience. - Advise on research data pipelines from instruments and sequencers through HPC and AI workloads to long-term retention and archiving. - Help assess lifecycle, reproducibility, data sharing, governance, and applicable security requirements. - Lead evaluations, benchmarks, proofs of concept, configurations, and detailed responses to formal procurement requests.

Requirements - At least eight years of relevant experience across technology, solution design, and customer-facing communication. - Pre-sales or comparable customer-facing technical experience, with exposure to higher education, research computing, academic medical centers, or the public sector. - Familiarity with HPC and AI environments, including parallel or distributed file systems, GPU-attached storage, workload schedulers such as Slurm, and research data pipelines. - Ability to explain technical and financial tradeoffs, including total cost of ownership, power and cooling, data center footprint, and staffing impact. - Strong written and verbal communication skills for stakeholder discussions and formal RFI, RFP, and RFQ responses.

Nice to have Experience with research workloads in genomics, imaging, or simulation, and with sponsor or funding agency expectations for data sharing and security, including NIST 800-171 or CMMC where applicable.

Benefits and work setup The role is based in Texas and listed as remote. The position may include incentive pay or equity; flexible time off, wellness resources, and team events are also described.