Senior Engineering Manager, Customer Runtimes

Role overview Lead a substantial engineering organization responsible for infrastructure services that run customer websites and applications. The role combines people leadership and technical direction as the team modernizes core runtime platforms, expands capabilities, and reduces operational toil across a large infrastructure footprint.

Responsibilities - Coach and develop engineers, including senior technical leaders, while maintaining team effectiveness through organizational change. - Set team direction and translate broader goals into priorities, plans, and actionable work. - Deliver several important projects in parallel, adapting to changing priorities while accounting for operational and on-call demands. - Guide architecture discussions, review critical code, and help resolve complex technical issues. - Coordinate goals and delivery with engineering colleagues and cross-functional stakeholders. - Communicate technical decisions clearly and advocate for improvements that support the team and wider organization.

Requirements - At least 12 years of software development experience, including a strong Staff- or Principal-level engineering foundation. - At least three years of direct people management, including experience with distributed teams, multiple subteams, and mentoring senior engineers. - Track record in performance management, setting expectations, giving candid feedback, and supporting structured career development. - Experience delivering multiple projects and leading cloud or infrastructure modernization across large production fleets. - Technical depth in distributed systems, large-scale cloud platforms, Linux fleet operations, and infrastructure automation such as Terraform. - Familiarity with orchestration, application services, relational databases, and caching; working knowledge of Python, Go, or another modern language. - Strong grasp of computer science fundamentals and structured delivery methods such as Agile or Scrum; familiarity with AI coding assistants is expected.

Benefits and work setup - Remote work from within Ireland, with some schedule flexibility for collaboration across North American and European time zones and incident response. - Compensation includes an equity plan; 28 days of holiday are provided. - Private medical and dental coverage, life and critical illness insurance, and a workplace pension are offered. - Equipment, a monthly allowance for wellness and reading, access to professional learning resources, and team events are included.