Principal Product Manager

Role overview Set product direction for major healthcare technology initiatives, with ownership from customer discovery through launch and ongoing improvement. This senior individual-contributor role works across clinical, technical, commercial, and customer-facing teams to shape AI, data, platform, and workflow products. Success means solving important customer problems and demonstrating their impact on care quality, operational effort, and business results.

Responsibilities - Choose customer problems to address and lead product discovery, requirements, prioritization, delivery, and improvement. - Work with customers, partners, and internal teams to identify data needs and resolve access or quality gaps. - Coordinate delivery across teams, resolving scope, dependencies, and tradeoffs in support of broader product strategy. - Assess demand, alternatives, and regulatory changes; develop investment cases and recommendations about building, buying, or partnering. - Study payer and provider workflows, using research and development partnerships to find delays, rework, and opportunities for improvement. - Define success measures and track customer outcomes, adoption, revenue, retention, and service costs; communicate evidence and decisions to leaders and partners.

Requirements - Bachelor’s degree or equivalent practical experience; advanced clinical, technical, or business education is preferred. - 10–15 years of product management experience, preferably in healthcare technology, enterprise software, platforms, data, or workflow products. - Record of setting enterprise product strategy, leading major initiatives through delivery, and demonstrating customer and business results. - Experience delivering AI, data, or platform products across teams, including shared capabilities and customer or partner integrations. - Ability to influence executive investment decisions and explain recommendations, assumptions, and tradeoffs. - Experience taking uncertain problems through customer research and delivery, and adapting when evidence changes; payer or provider operations experience is preferred.

Benefits and work setup Remote work with occasional travel, typically 8–12 trips per year. Benefits include medical, dental, vision, life, and disability coverage; retirement and savings plans; paid time off and holidays; parental and bonding leave; and paid volunteer days.