Director, Solution Architecture

Role overview Lead consultative solution design for prospective facilities management clients across multiple industries. The role turns operational discovery and client data into practical service proposals, quantified business cases, and executive recommendations, working closely with sales and delivery partners throughout the evaluation process.

Responsibilities - Lead client discovery to understand facilities portfolios, service performance, costs, and business priorities. - Analyze work orders, spending, vendor information, lease responsibilities, and other available data to establish a baseline and find opportunities. - Build client-specific business cases, documenting assumptions and distinguishing measurable savings from wider operational benefits. - Develop proposals and executive presentations that connect proposed services to client priorities and explain value beyond price. - Coordinate with sales, operations, product, and implementation teams to shape deliverable solutions and support deal strategy. - Create reusable models, discovery tools, benchmarks, and value narratives for future pursuits.

Requirements - At least five years of experience in management, solution, or value consulting, corporate real estate, or facilities management. - Familiarity with commercial facilities management, including both building systems and services such as janitorial or landscaping. - Understanding of operating and capital expense planning across dispersed, multisite portfolios. - Strong financial modeling skills, including the ability to develop credible cases from incomplete or inconsistent data. - Ability to present complex analysis and recommendations clearly to senior decision makers. - Advanced Excel and presentation skills, with a practical, client-focused approach to operational problem solving.

Nice to have - Sales enablement experience, such as creating discovery frameworks, value models, proposal materials, or executive presentations. - Familiarity with business intelligence tools or large operational datasets. - Experience with healthcare, retail, or other distributed portfolios.

Benefits and work setup The listing describes health, dental, vision, life, and disability coverage options; a retirement savings plan; paid vacation and holidays; parental pay; and career development opportunities.