Director, Clinical Product (Payer & Outcomes)

Role overview

Shape the clinical direction of digital tools used by behavioral health providers, bringing clinical expertise into product decisions from early discovery through launch. You’ll connect care delivery, payer requirements, and outcome measurement, while helping health plan and health system partners understand the platform’s clinical approach and results.

Responsibilities

- Work with product, engineering, and data teams to turn clinical workflows, reimbursement rules, and partner needs into buildable product requirements. - Define how clinical quality, patient safety, and outcomes should be measured, and help teams use those measures in product decisions. - Track provider adoption, patient experience, and clinical quality using data and direct feedback from clinicians and patients. - Partner with health plans and health systems to develop solutions and bring their needs into the product roadmap. - Present clinical strategies and results in partner meetings, reports, and industry forums. - Collaborate with analytics teams to investigate open questions and translate findings into product direction.

Requirements

- Active, unrestricted psychologist (PhD/PsyD) or psychiatrist (MD/DO) license. - At least 8 years of post-graduate clinical experience, including work with product and engineering teams on digital health tools. - At least 3 years in payer-facing roles, ideally in a technology setting. - Working knowledge of payer operations such as utilization management, prior authorization, claims, and reimbursement policy. - Practical experience with claims data, outcomes measurement, or measurement-based care. - Confidence representing clinical perspectives to external audiences.

Nice to have

- Experience presenting to health plan or health system executives or at industry conferences. - Background in behavioral health quality or patient safety programs. - Experience in a growth-stage healthcare or digital health company.

Benefits and work setup

The role includes approximately 10% travel. The stated base salary range is $200,000–$330,000, depending on qualifications, experience, and location. Benefits include equity, health coverage, HSA/FSA, 401(k), a work-from-home stipend, therapy reimbursement, parental and fertility benefits, flexible paid time off, paid holidays, an employee assistance program, and professional development.