Salesforce Administrator

Role overview

Own day-to-day administration and ongoing improvement of a Salesforce environment, including CPQ and connections to other business systems. The role partners with Sales Operations, Sales, Marketing, Finance, and IT to support users, improve processes, and deliver changes that account for their effects across teams and data flows.

Responsibilities

- Manage user accounts and access, including roles, profiles, permission sets, sharing, and deactivation; maintain Salesforce objects, fields, layouts, rules, flows, reports, and dashboards. - Resolve user support requests, address recurring issues, maintain data quality, and provide documentation, guidance, and training. - Lead projects from requirements gathering and planning through configuration, testing, release, and user adoption. - Improve Account Team and Opportunity Team processes, and work with Sales Operations on CPQ product configuration, pricing, quoting, and approvals. - Read, troubleshoot, and make straightforward updates to Apex code; coordinate more complex work with developers or outside partners. - Support integrations with business systems, investigate synchronization issues, document data mappings, and assess downstream effects on quoting, orders, reporting, Finance, and Marketing.

Requirements

- At least three years of hands-on Salesforce administration experience, including broad Sales Cloud knowledge. - Experience with user and access administration, data management, automation, reporting, dashboards, and Salesforce Flow. - Familiarity with Salesforce CPQ and quote-to-order processes. - Proficient Apex skills for reading, troubleshooting, and making basic code changes. - Understanding of Salesforce integrations with systems such as ERP or marketing platforms. - Strong analytical and communication skills, careful attention to detail, and the ability to work independently across competing priorities.

Nice to have

- Salesforce Administrator certification. - Experience with account or opportunity coverage structures, CPQ rules and approvals, integration platforms, or coordinating external technical partners.

Benefits and work setup

- The listing gives an annual salary range of $91,500–$129,883 USD for this exempt role. - Benefits for full-time US-based employees include medical, dental, and vision coverage; retirement-plan matching; paid leave and holidays; and additional wellbeing, insurance, commuter, and legal benefits.