Systems and Tools Manager

Role overview Lead an engineering team responsible for designing and operating large-scale, globally distributed DNS infrastructure. The role combines technical direction and people management with hands-on oversight of reliability, automation, security, and service performance across production environments.

Responsibilities - Lead, mentor, hire, and develop DevOps engineers; manage team capacity, on-call coverage, and incident readiness. - Set infrastructure engineering standards and guide multi-region deployments across bare-metal, cloud, and hybrid environments. - Improve availability, latency, and resilience, including protection against distributed denial-of-service attacks. - Establish and track service reliability objectives; lead incident response and post-incident reviews. - Advance infrastructure automation, monitoring, logging, and observability while reducing manual operational work. - Coordinate with network, product, security, and support teams on architecture, compliance, and technical risks.

Requirements - At least 7 years in infrastructure, site reliability engineering, or DevOps, including 3 or more years managing technical teams. - Experience running high-scale distributed systems in production and strong Linux administration skills. - Practical experience with infrastructure automation and configuration management, CI/CD, virtualization, and orchestration. - Experience building monitoring and observability capabilities and leading on-call and incident processes. - Ability to set technical direction, make data-informed decisions, communicate with technical and executive audiences, and lead under pressure.

Nice to have - Deep knowledge of DNS, Anycast networks, DNSSEC, zone signing, and key management. - Experience with DDoS mitigation, traffic engineering, BGP, and edge network architecture. - Background in regulated environments, high-query-volume performance tuning, or container orchestration.

Benefits and work setup Benefits include health, dental, and vision coverage; retirement savings with employer matching; paid time off and parental leave; life and disability coverage; wellness and employee assistance programs; and support for education and professional development. The listed base salary range is $150,000–$180,000 USD.