Technical Enablement Manager

Role overview

Build and run technical enablement for customer-facing technical teams, including sales engineering, solutions architecture, professional services, and data protection roles. This hands-on individual contributor role develops onboarding, training, labs, and reusable resources that improve readiness across pre-sales and post-sales as products and teams evolve.

Responsibilities

- Create role-based onboarding plans, practical labs, readiness milestones, and certification paths for technical go-to-market teams. - Plan training on product capabilities, architecture, integrations, deployment, competitive context, and technical selling. - Maintain demo environments, sandboxes, exercises, and proof-of-concept playbooks based on realistic customer scenarios. - Produce and deliver workshops, presentations, playbooks, and on-demand learning for technical and executive audiences. - Coordinate with product, engineering, and marketing partners to turn feature releases and roadmap updates into timely training. - Reinforce value-based selling through coaching support, deal and proof-of-concept reviews, and discovery guidance; track skill gaps and improve content governance and measurement.

Requirements

- Strong technical background in sales engineering, solutions architecture, customer success engineering, or technical training, with the ability to learn a complex product deeply. - Familiarity with cybersecurity and data security concepts, or the ability to pick up adjacent technical areas quickly. - Understanding of enterprise technical sales, including discovery, demos, proofs of concept, architecture and security reviews, and technical performance measurement. - Experience building enablement programs, technical content, or labs in a growing B2B technology organization. - Experience helping technical teams adopt a value-selling approach and assessing skills to create development plans. - Strong facilitation and communication skills, including explaining complex architecture and market dynamics to practitioners, security leaders, and executives. - Practical use of AI tools to improve enablement, such as content development, call analysis, or coaching.

Nice to have

- Experience developing customer-facing training or technical certification programs.