Remote job
Solutions Manager- (German Fluency)
Job details
About this role
Role overview Lead end-to-end onboarding and implementation for customers adopting a procurement and finance platform. The role combines project and stakeholder management with hands-on process configuration, customer training, and feedback to product and engineering teams.
Responsibilities - Lead implementation teams from initial requirements through launch, building customer processes to fit their needs. - Coordinate tasks and requirements across multiple customer onboardings at once. - Run training and question-and-answer sessions so customer teams can use the platform independently. - Work with product and engineering colleagues to assess requests and set clear customer expectations. - Help customers reach successful adoption quickly and improve post-sale processes to shorten time to value. - Manage implementation details carefully, including customer data and documentation.
Requirements - Eight to ten years of experience implementing or administering finance or procurement software. - Prior implementation or administration experience with procurement tools or ERP systems, particularly SAP S/4HANA procurement and accounts payable, or SAP Ariba Buying or Invoicing. - Fluency in German. - Strong communication, documentation, and stakeholder management skills. - Careful, proactive approach and experience handling large, sensitive customer datasets in Microsoft Excel. - Comfort configuring software and balancing customer requests with product constraints.
Nice to have Technical skills are a plus, though the role emphasizes configuration and implementation over software development.