Automation Engineer

Role overview

Identify repetitive operational work across Windows, Linux, storage, and backup teams, then turn it into dependable automation. The role combines process discovery, infrastructure automation, secure delivery, and measurement of the time and ticket volume saved.

Responsibilities

- Interview and shadow operations teams, and analyze IT service tickets to find recurring manual tasks. - Rank opportunities by frequency, effort, risk, and operational impact; shape use cases with team leads. - Build reusable Ansible playbooks and Terraform configurations for common procedures, maintenance, and deployments. - Create GitLab CI/CD pipelines to package, test, and safely release automation; manage workflow secrets with Vault and artifacts with JFrog tools. - Check that automated procedures meet or exceed manual outcomes before replacing existing processes. - Document workflows and track automation coverage, ticket reduction, and emerging opportunities.

Requirements

- A bachelor’s degree or equivalent experience; the listing gives differing experience ranges, citing both 3–5 and 6–8 years in automation, DevOps, or platform engineering. - Production experience with Ansible, Terraform, GitLab CI/CD, and HashiCorp Vault. - Experience analyzing service ticket or incident data and gathering requirements from operations teams. - Working knowledge of Windows and Linux administration, storage, and backup operations. - Scripting skills in Bash, Python, PowerShell, or a similar language. - Understanding of DevSecOps and software supply chain security, with the communication skills to work across technical teams.

Benefits and work setup

The source describes paid time off, retirement plan matching, healthcare, health savings account matching, and learning opportunities. U.S. citizenship and residency are stated as required; eligibility for any necessary U.S. government export authorizations may also be required.