Senior Product Manager

Role overview Lead strategy and delivery for a yearbook product serving schools, families, and their communities. You will combine customer research, product data, and market insight to improve engagement, retention, and business outcomes, balancing long-term direction with hands-on execution across several initiatives.

Responsibilities - Own the product vision and roadmap, aligning priorities with customer needs and business goals. - Assess current features, workflows, and technical constraints to find opportunities for improvement, growth, and scale. - Set and monitor measures such as activation, engagement, retention, satisfaction, and revenue impact; build dashboards and measurement practices. - Use behavioral data, user research, and customer feedback to shape recommendations and test ideas through experiments. - Lead initiatives from discovery through launch, defining requirements, user stories, and acceptance criteria with delivery teams. - Coordinate across design, engineering, quality assurance, customer success, marketing, and operations; surface risks and communicate decisions and progress.

Requirements - At least 8 years of product management experience, including 3 or more years at senior level. - Experience owning multiple product areas or a portfolio from strategy through delivery and ongoing improvement. - A record of delivering customer-facing products in technology, SaaS, consumer, or business-to-consumer settings. - Strong use of product analytics or business intelligence tools, with the ability to independently interpret data and recommend actions. - Experience defining metrics, dashboards, and experimentation approaches, and combining quantitative evidence with customer insight. - Strong product judgment, communication, and ability to align teams and influence outcomes in Agile environments.

Nice to have - Experience in education technology, consumer products, publishing, content platforms, or marketplaces; experience with AI features, personalization, or recommendation systems; or an MBA or equivalent advanced degree.

Benefits and work setup - Listed annual salary range: $145,000–$165,000.