Staff Technical Program Manager (Industry Vertical - Healthcare)

Role overview Lead end-to-end delivery of complex AI-enabled healthcare programs as a senior individual-contributor Technical Program Manager. The role sits at the intersection of healthcare operations, product, engineering, AI/ML, customer delivery, and governance, guiding initiatives from discovery through production launch and expansion. It is expected to set program standards, coach other program managers, and influence portfolio-level sequencing across a regulated healthcare portfolio.

Responsibilities - Own complex healthcare programs from customer discovery and use-case definition through technical implementation, validation, production launch, and operational transition. - Partner with clinical, operational, IT, security, and executive stakeholders to understand workflows, pain points, data environments, integration constraints, and success measures. - Translate ambiguous customer needs into clear program scope, requirements, milestones, ownership, dependencies, decision points, and measurable exit criteria. - Coordinate delivery across product, engineering, AI/ML, platform, infrastructure, security, legal, compliance, and customer teams. - Manage dependencies involving EHR systems, customer APIs, identity and access management, clinical protocols, data access, cloud and on-premises infrastructure, and third-party systems. - Drive AI-governance readiness, phased validation (de-identified testing, sandbox, shadow mode, controlled rollout, production acceptance), and reusable playbooks for future deployments.

Requirements - 8+ years in technical program management, product delivery, engineering program management, healthcare implementation, or a closely related field. - Demonstrated success leading complex, cross-functional software or platform programs from ambiguous discovery through production adoption. - Experience delivering technology in healthcare, life sciences, or another highly regulated environment with sensitive data and formal approval processes. - Strong technical fluency across software architecture, APIs, integrations, data flows, cloud infrastructure, identity, security, testing, deployment, and production operations. - Proven ability to influence decisions, balance delivery speed with quality and regulatory obligations, and communicate effectively with engineers, product leaders, executives, operational teams, and domain experts.

Nice to have - Experience with clinical-administrative workflows such as document routing, scheduling, prescription renewal, prior authorization, in-basket management, discharge planning, or clinical research operations. - Background building scalable delivery processes that reduce implementation time across multiple deployments, ideally in a startup, forward-deployed engineering, or professional-services environment.

Benefits and work setup - Full-time role with a salary range of $200,000–$230,000. - 100% employer-paid medical, dental, and vision coverage for employees and their families. - 14 weeks of paid parental leave at normal pay. - Unlimited PTO with management approval. - Professional development and continued learning opportunities, mental health benefits, and optional 401K, FSA, and equity incentives.