Data Analyst

Role overview Use product, business, and network data to help teams make better decisions for a behavioral health platform. The role combines hands-on analysis and dashboard development with data modeling and warehouse setup, translating complex findings into clear recommendations for both technical and non-technical audiences. It also includes tracking the performance of an AI-enabled platform, including model accuracy, latency, and user engagement measures.

Responsibilities - Gather analysis requirements, query databases, and produce reports and dashboards for internal teams and external partners. - Analyze user journeys, business outcomes, provider network performance, and engagement to identify trends and opportunities. - Build automated quality and network reporting, using visualization tools to communicate findings clearly. - Partner with business, finance, marketing, product, and data science teams to turn analysis into actionable recommendations. - Create and maintain documented, scalable warehouse models, and work with engineering on reliable data ingestion. - Monitor platform measures such as model accuracy, response latency, conversation depth, and adherence to behavioral protocols.

Requirements - Three to five years of experience in an analytical role. - Degree in a quantitative discipline or equivalent practical experience. - Proficiency in SQL, Python, and spreadsheet tools such as Excel or Google Sheets. - Strong statistical and data manipulation skills, with advanced experience in Looker, Tableau, or similar visualization tools. - Ability to communicate analytical findings and recommendations to senior leaders and varied audiences. - Experience with product analytics tools such as Mixpanel.

Nice to have - Experience working with healthcare data, such as patient outcomes or capacity planning. - Familiarity with dbt, data pipelines, or generative AI tools.

Benefits and work setup - Remote-first role based in Eastern hours. - Medical, dental, and vision coverage; HSA/FSA options; and a retirement savings plan with matching up to 3%. - Flexible paid time off, a monthly wellness stipend, voluntary insurance options, and access to mental health products for the employee and one household member.