DevOps Engineer (Services Team)

Role overview Support the platforms and services that engineering teams rely on, spanning observability, container hosting, and workflow orchestration. This DevOps role combines platform operations and improvement with incident response, internal customer support, and efforts to keep services reliable, secure, and cost-conscious.

Responsibilities - Operate and improve observability systems, services hosted on AWS ECS, and engineering workflow platforms. - Maintain infrastructure across development, staging, and production environments, including upgrades and operational tooling. - Automate recurring tasks and improve consistency through scripts, processes, and infrastructure changes. - Take part in on-call support, investigate issues through root cause, and involve other teams when needed. - Help engineering teams with deployment, configuration, monitoring, and alerting on shared platforms. - Document operational procedures and troubleshooting guidance for engineers and on-call responders.

Requirements - Hands-on experience with infrastructure as code, CI/CD, and AWS services such as ECS, IAM, and networking. - Practical experience with production observability, including metrics, logs, tracing, and alerting. - Solid understanding of DevOps systems and practices, with the ability to complete work independently and reliably. - Strong troubleshooting, prioritization, and ownership skills. - Clear communication and collaboration, with awareness of security, privacy, and system design.

Nice to have - Familiarity with tools such as Prometheus or Grafana and infrastructure-as-code workflows. - Exposure to distributed systems, advanced container deployments, production support, or debugging unfamiliar systems.

Benefits and work setup The source lists remote work, home-office reimbursements, health coverage, retirement savings, paid time off, parental leave, mental health support, and learning resources. Availability may vary by location and employment arrangement.