Director, Program Management

Role overview Lead a portfolio of major programs that shape a global digital commerce and monetization ecosystem. You’ll work with senior leaders and teams across product, engineering, finance, legal, tax, operations, and commercial functions to turn strategic goals into coordinated delivery plans and measurable customer and business outcomes.

Responsibilities - Set portfolio priorities, roadmaps, success measures, and investment plans with executive stakeholders. - Lead cross-functional initiatives spanning checkout, payment processing, subscriptions, billing, fraud controls, taxation, and financial operations. - Establish governance, planning cadences, reporting, and decision processes that clarify ownership and manage risk. - Track dependencies, resources, delivery risks, and benefits across teams; identify issues early and coordinate mitigation. - Build and develop a program management organization, promoting accountability, transparency, and continuous improvement. - Represent portfolio health and execution options in leadership reviews and investment discussions.

Requirements - Significant experience leading large technology programs, portfolios, or product delivery organizations. - A record of delivering complex programs across multiple product, engineering, and business groups in large, global organizations. - Experience with mission-critical platforms, high-volume transaction systems, digital commerce, or marketplaces serving large customer bases. - Deep experience in at least one commerce area, such as payments, checkout, subscriptions, billing, fraud prevention, financial platforms, or tax and regulatory compliance. - Strong executive communication, stakeholder management, analytical problem-solving, and ability to turn ambiguity into actionable plans. - Experience establishing portfolio governance, operating rhythms, dependency management, and executive reporting.