Program Manager, National Security - DHS

Role overview Manage a portfolio of government customers through the full post-award lifecycle, from equipment delivery and onboarding to operational adoption, renewals, and account growth. You’ll coordinate internal teams and customer stakeholders to field unmanned aircraft systems, resolve delivery or support issues, and connect product capabilities to real mission workflows.

Responsibilities - Coordinate contract deliverables and system shipments through customer receipt, addressing support, replacement, and logistics issues with internal teams. - Guide each program from delivery to first operational use, arranging training and providing customers with documentation, support paths, spares, and maintenance plans. - Track purchased, deployed, and actively used systems; work with customer staff to embed them in intelligence, surveillance, and reconnaissance workflows. - Gather operational feedback and product gaps, then communicate findings to product and engineering teams. - Serve as the primary post-sale contact, run program reviews, monitor account health, and maintain portfolio records. - Prepare renewals with sales partners and identify opportunities for further deployment, sites, funding, and mission use.

Requirements - 5+ years managing programs, strategic accounts, or technology fielding in homeland security, defense, or a related industry. - Direct experience supporting federal homeland security customers and understanding their missions, operating settings, and stakeholders. - Familiarity with unmanned aircraft and autonomous systems, including ISR use. - Track record taking complex hardware and software from contract award into sustained operations. - Working knowledge of federal acquisition and contract structures, such as FAR, IDIQ, BPA, or GSA Schedule. - Ability to manage multiple accounts, balance customer needs with technical and business constraints, and communicate clearly with executives and operators.

Benefits and work setup - Requires up to 50% travel, including to field locations and events, and the ability to pass a government background investigation. - US citizenship is required for this contract-supported role; employment-based visa or permanent residency sponsorship is unavailable. FAA Part 107 certification is encouraged within 60 days and required for some positions. - Listed annual base salary is $145,000–$175,000. Benefits include stock options, health coverage, paid vacation and sick leave, holidays, and a 401(k) plan.