Systems Administrator – Kiteworks

Role overview Administer and support enterprise server and platform infrastructure, including a secure file transfer platform. This individual contributor role handles escalated issues, routine maintenance, project delivery, and operational readiness, while helping maintain secure standards and guiding less experienced administrators.

Responsibilities - Resolve Tier 2 and Tier 3 infrastructure escalations, and support restoration of high-severity incidents and follow-up root-cause actions. - Administer server and platform environments across cloud and on-premises systems, including secure transfer policies, upgrades, and user support. - Maintain patch and release schedules; prepare change records with risk assessments and rollback plans for review. - Contribute to project planning, requirements gathering, infrastructure design, implementation, cutover, and transition into operations. - Maintain build standards, security baselines, runbooks, monitoring, backups, and recovery procedures; participate in disaster recovery exercises. - Automate routine administration, monitor capacity and performance, track platform lifecycle needs, and provide guidance to junior administrators.

Requirements - Bachelor's degree in a related field or equivalent combination of education and experience. - 5+ years of relevant professional experience, including hands-on administration of production enterprise platforms. - Experience with AWS and Azure services across compute, storage, networking, and identity. - Administration experience with Windows Server and Linux, plus hands-on management of a secure file transfer platform such as Kiteworks. - Working knowledge of security hardening practices, such as CIS Benchmarks, and experience maintaining secure systems. - Proficiency in PowerShell and Python for operational automation; availability for nights, weekends, and on-call support as needed.

Benefits and work setup - The listing gives a base salary range of $90,000–$120,000. Full-time benefits may include paid time off, holidays, health coverage, disability and life insurance, and a 401(k) plan. Occasional overnight travel may be required.