Freelance, UX Researcher

Role overview A freelance UX research role embedded in a creative services team that supports a wide range of digital projects across B2B and B2C clients. The work centers on running end-to-end usability and interview-based studies and turning what real users do and say into clear, actionable guidance for UX strategy and design decisions.

Responsibilities - Plan and execute evaluative research, including moderated and unmoderated usability studies, to assess interface effectiveness and surface improvement areas - Lead generative research such as in-depth interviews and early-stage moderated sessions to uncover user needs and product opportunities - Coordinate study logistics, including screener development, participant recruitment, scheduling, and incentive management - Synthesize findings into personas, journey maps, research reports, and stakeholder readouts that influence design and product direction - Code qualitative data, identify patterns and trends, and translate results into clear, data-driven recommendations - Manage multiple concurrent research projects across different clients while working independently within a defined scope

Requirements - Demonstrated experience owning research studies end-to-end, from setup through readout - Working knowledge of web and mobile technologies and remote research tools such as User Interviews, Playbook UX, UXtweak, and Outset.ai - Strong analytical skills, with the ability to code qualitative data and produce actionable recommendations - Detail-oriented and highly organized, with the ability to juggle multiple client projects at once - Comfortable working independently within a defined scope and a part-time schedule - Commitment to research rigor, including validating AI-assisted outputs rather than accepting them at face value

Nice to have - UX research experience in an agency or consulting environment - Background in storytelling and generative user research methodologies - Familiarity with digital marketing disciplines such as SEO or generative engine optimization

Benefits and work setup Freelance, U.S.-based, remote position with variable, demand-based capacity up to roughly 15 hours per week. Hourly compensation is listed in the $65 to $85 range, with the final rate determined by skills and experience. The role is contract and ongoing, with the potential to grow into a part-time or full-time position for the right person. Candidates must be able to work continental U.S. hours.