Lead DevOps Engineer

Role overview Lead how an enterprise omnichannel marketing platform for healthcare is deployed and operated across multiple environments, including clients' own cloud accounts. Shape operational practices from the ground up, working directly with client infrastructure and security teams to land the platform safely in regulated settings.

Responsibilities - Design and drive deployment patterns so the platform runs reliably in more than one environment, parameterized, repeatable, and clearly documented. - Work directly with client infrastructure and security teams to bring the platform live in their environment without forking the product. - Direct the operational posture of data stores, covering backup and restore, failover testing, capacity planning, and secure connectivity. - Drive platform-level observability, security, and CI/CD while partnering with internal IT, DevSecOps, and security teams on audit readiness. - Establish incident response and on-call practice as the team grows. - Set standards and guardrails for AI-assisted changes to infrastructure code so generated changes stay safe to apply.

Requirements - 8+ years in DevOps, SRE, or infrastructure engineering, including 2+ years leading a team. - Production experience with serverless or managed-service infrastructure, not only container fleets. - Track record deploying and operating software in environments you do not fully control, such as client cloud accounts or regulated settings. - Demonstrated experience hiring and growing engineers and running a technical interview loop from scratch. - Comfort directing and reviewing AI-assisted changes to infrastructure code with sound judgment on human-in-the-loop review.

Benefits and work setup - Hybrid model: employees within roughly an hour of an office typically attend two days per week, with flexibility discussed case by case. - Remote options available in regions without a nearby office, plus periodic in-person collaboration events.