Remote job
Senior Product Manager
Job details
About this role
Role overview
Own product initiatives for a B2B SaaS platform that helps organizations deliver personalized gifts, branded merchandise, and event experiences. You’ll take work from problem discovery through launch and ongoing improvement, connecting customer insight and business goals to clear priorities, sound trade-offs, and measurable outcomes.
Responsibilities
- Set product direction by weighing company goals, customer and stakeholder needs, market context, evidence, and technical constraints. - Clarify the problem and intended user experience before solution design, giving design and engineering teams shared context. - Lead initiatives through discovery, definition, delivery, rollout, and iteration, managing scope and pragmatic trade-offs with engineering. - Balance customer experience, commercial impact, business needs, and technical considerations; explain decisions and align stakeholders. - Build relationships with technology partners to explore integrations, align roadmaps, and work through product and commercial considerations. - Coordinate launches and adoption with teams across sales, marketing, customer success, services, logistics, finance, and legal. - Keep leadership and colleagues informed about decisions, progress, risks, changes, and results.
Requirements
- Track record owning B2B SaaS products from problem selection through delivery, adoption, and measurable outcomes. - Strong problem-solving skills, including bringing structure to ambiguity and using evidence and judgment to choose a path. - Initiative in gathering customer, stakeholder, data, and technical context independently. - Commercial awareness and ability to make practical decisions that account for the wider business. - Technical fluency to discuss systems, integrations, constraints, scope, and solutions with engineering teams. - Clear communication and influence across customers, technology partners, leadership, and internal teams. - Strong product and user-experience judgment, with attention to the quality of the whole experience.
Benefits and work setup
The role is remote in the UK. Listed benefits include stock options, an employer-contribution pension, private medical insurance with mental health support, and flexible paid time off that increases with tenure.