Platform Product Manager - Healthcare SaaS

Role overview Own the direction and delivery of shared platform capabilities used by multiple product teams, from identifying a problem through adoption and ongoing improvement. You’ll connect client and health plan needs with product strategy and technical design, helping teams build reusable capabilities that support existing products and entry into new markets.

Responsibilities - Set the vision, roadmap, and requirements for platform capabilities across their lifecycle, prioritizing needs from clients, product teams, and business strategy. - Learn how health plans operate and shape capabilities that fit payer workflows and the client journey. - Define API contracts, data models, and lifecycle policies for shared platform services. - Lead design and architecture discussions with engineering partners, bringing clear recommendations. - Coordinate delivery across engineering, architecture, data, regulatory, legal, client services, and finance; maintain plans, risks, and decision records. - Communicate progress and recommendations to executives and business stakeholders, and ensure work meets contractual, privacy, regulatory, and security requirements, including safeguards for protected health information.

Requirements - At least three years of product management experience in a SaaS environment, with experience taking products or capabilities from discovery through delivery and adoption. - Strong communication skills and the ability to work effectively with technical teams and business stakeholders. - Curiosity and the ability to learn a complex industry quickly, understand client workflows, and translate needs into product decisions. - Sound prioritization and decision-making, with accountability for outcomes and a bias toward action. - Ability to lead cross-functional work and manage plans, dependencies, risks, and decisions.

Nice to have - Healthcare experience, particularly with health plans or payer workflows. - Experience with shared platform products, API design, data models, privacy, or regulatory requirements. - Familiarity with using AI or emerging technologies while maintaining data integrity and compliance.

Benefits and work setup - Remote, hybrid, or in-office arrangements are offered, with work location subject to approval and residency requirements. - Benefits include medical, dental, and vision coverage, retirement plan matching, wellness support, flexible vacation, sick time, and holidays; the source also mentions a success-sharing bonus. - Applicants must be authorized to work in the United States; visa sponsorship is unavailable.