Senior Manager, Enterprise AI solutions - Automotive

Role overview

Lead a team that helps large automotive retail groups adopt AI across sales and service operations. The work combines executive advising, team management, implementation oversight, and responsibility for customer outcomes, retention, and growth across multiple locations.

Responsibilities

- Lead, coach, and set priorities for a team serving enterprise automotive customers. - Advise dealership executives on AI opportunities and turn business goals into roadmaps with milestones, owners, and success measures. - Assess sales and service workflows, identifying process changes, role impacts, handoffs, and appropriate human oversight. - Coordinate deployment, readiness, training, rollout, and continued adoption with customer, onboarding, and technical teams. - Build business cases and review results with executives, using performance data to identify gaps and recommend actions. - Manage customer risks and recovery plans, support retention and expansion, and bring recurring customer needs to product and engineering teams.

Requirements

- Experience leading enterprise engagements in consulting, technology transformation, enterprise solutions, professional services, or customer success. - Track record of managing and developing teams with accountability for customer or business results. - Strong executive communication, facilitation, and advisory skills, including the ability to make clear recommendations. - Analytical and commercial judgment to assess return on investment and connect adoption with operational outcomes. - Practical understanding of AI capabilities and limits, with experience applying AI to business workflows. - Experience delivering complex programs across stakeholders or locations and supporting lasting process change and employee adoption.

Nice to have

- Experience at a consulting firm, with automotive dealerships, or with other distributed, multi-location businesses. - Interest in learning dealership operations in depth.

Benefits and work setup

- Travel is expected about 15–20% of the time for customer visits and executive working sessions. - Benefits include medical, dental, and vision coverage; a 401(k); life and disability insurance; paid parental leave; fertility support; and generous vacation time.